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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: VENTANA MEDICAL SYSTEMS, INC. BENCHMARK ULTRA; SLIDE STAINER, AUTOMATED

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VENTANA MEDICAL SYSTEMS, INC. BENCHMARK ULTRA; SLIDE STAINER, AUTOMATED Back to Search Results
Catalog Number 05342716001
Device Problems Complete Blockage (1094); Fluid/Blood Leak (1250)
Patient Problem No Consequences Or Impact To Patient (2199)
Event Date 03/04/2020
Event Type  malfunction  
Manufacturer Narrative
The following failure mode is the same event reported in mdr-2028492-2016-00004-00, which caused serious slip and fall injury.A new waste tub and filter kit have been released to increase the reliability of the waste system.This upgrade has not been performed in this instrument to date.(b)(4).
 
Event Description
The us customer alleged that the waste tub of benchmark ultra stainer overflowed during a decontamination procedure.The waste fluid reached the floor.The field service engineer (fsc) found that a clogged waste filter, clogged waste tubing, and clogged waste junction caused the overflow.The tub sensors did not properly report the error to prevent fluid leakage.The fse cleaned every item and left the instrument operational.No harm or injury occurred as a result of the liquid on the floor.
 
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Brand Name
BENCHMARK ULTRA
Type of Device
SLIDE STAINER, AUTOMATED
Manufacturer (Section D)
VENTANA MEDICAL SYSTEMS, INC.
1910 e innovation park dr
tucson AZ 85755
Manufacturer Contact
stacie-ann creighton
1910 e innovation park dr
na
tuscon, AZ 85755
9082537112
MDR Report Key9872161
MDR Text Key194781110
Report Number2028492-2020-00004
Device Sequence Number1
Product Code KPA
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
510K EXEMPT
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type health professional
Reporter Occupation Other Health Care Professional
Type of Report Initial
Report Date 03/24/2020
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received03/24/2020
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Catalogue Number05342716001
Is the Reporter a Health Professional? Yes
Date Manufacturer Received03/04/2020
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage N
Patient Sequence Number1
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