The device in question was used for treatment and not for diagnosis.Investigation was conducted into the reported event.On march 10, 2020, the initial reporter was contacted via email to obtain additional information about the reported event, including whether the device in question had been explanted.No response was received.Initial reporter was contacted again on march 30, 2020 in an attempt to obtain this information, however, no response was received.On april 28, 2020 initial reporter was contacted via telephone.Initial reporter could not confirm whether the device in question had been explanted and was unable to provide the patient's weight at the time of the event.Investigation of the device history record was conducted.Production records indicated that the device was manufactured in accordance with medcad's production requirements.No nonconformance was observed throughout the production of the device.Investigation was unable to establish a cause for the reported event.
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