The customer reported that they, by accident, put one battery in the wrong way and the analyzer got "hot fast".There were no allegations of patient/user harm.There were no allegations of incorrect results.This report is being provided based on the product correction response form submitted by the customer on 3/2/2020 as part of res (b)(4).Customer was contacted for further detail, there was no allegation of injuries.Currently it is unknown whether or not the device may have malfunctioned, as the device was not returned.It is known that improper insertion of batteries - in any device - may result in overheating, battery leakage, etc., which is stated in the labeling of most battery manufacturers.
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