Model Number XR60G |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/29/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Device analysis: the analysis results found that a xr60g cartridge was returned inside the package without apparent damage.Upon visual inspection the packaging was returned partially opened and no anomalies were noted on the package.Event could not be confirmed as no damaged was noted.The reported complaint could not be confirmed.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.
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Manufacturer Narrative
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(b)(4).Batch # unk.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.The lot/batch was not provided; therefore, the manufacturing record evaluation could not be performed.
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Event Description
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It was reported that during an unknown procedure, the packaging was imperfect, the package is opened, it is not under sterile status.The sterility was compromised.There were no patient consequences.
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Search Alerts/Recalls
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