Zimmer biomet complaint (b)(4).The device will not be returned for analysis as it remains implanted; however, an investigation of the reported event is in progress.Once the investigation is completed, a supplemental medwatch 3500a will be submitted.The user facility is foreign; therefore, a facility medwatch report will not be available.Report source- (b)(6).
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This follow-up report is being submitted to relay additional information.The complaint is non-verifiable.No product was returned, as it was reported the implant was modified to complete the procedure.No x-rays, scans, pictures, or physician's reported were provided.The design vendor and manufacturer of this device was notified of the fit issue and performed an investigation and provided their results.The design vendor found that the implant design provided meets all requirements and has been found satisfactory.The dhr for this product was reviewed, no non-conformances were found.There are no indications of manufacturing defects.For patient matched htr-pmi implants (pmxxxxxx) in the previous year (from the notification date) regarding fit issues with the implant, (b)(4).The root cause of this complaint was determined to be outside the scope of the design/manufacturing process.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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