Device history records (dhr) for the device was reviewed.The associated device was released based on company acceptance criteria.A review of the technical service onsite history showed no abnormalities that could have contributed to this event: laser was successfully verified prior to the day of treatment.Review of the logfile for the day of treatment shows no relevant error or warning messages.During the start-up in the morning the system passed all initialization steps without any relevant deviation.The user performed the gas change, skipped the scanner test and performed the necessary energy, eyetracker and fluence test without any issue.The logfile shows many successfully performed treatments.The treatment could be identified in logfile.The user performed an energy check in the morning, however the treatment was not performed until the afternoon.It is recommended, that an energy test is performed before each patient.The measured energy was stable.The logfiles show the treatment was performed successfully without any issue.No technical root cause could be identified during logfile review.User error, laser was programmed for a +2.00 cylinder instead of a -2.00 cylinder.According to logfile review the device worked as intended.The manufacturer internal reference number is: 2020-17993.
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