For 1 of the events, the investigation could not identify a product problem.The cause of the event could not be determined.The follow up actions were: the reagent pack was exchanged with a new one and the new pack was calibrated.For 1 of the events, the investigation did not identify a product problem as no sample from the patient could be provided.The cause of the event could not be determined.From the provided information, a general reagent issue could most likely be excluded.There were no follow up actions.The reported event involved an automated analytical device which is serviced in the field and not routinely returned for investigation.This device is not labeled for single use and is not reprocessed or reused.
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