The complaint artegraft (collagen vascular graft) lot 19l318-027 was not returned to artegraft, inc.For evaluation as it was repaired, trimmed, and implanted.A review of the production batch record was performed; no anomalies were identified.All grafts released from product batch 19l318 passed all of the requirements including pressure testing and wall thickness prior to final release to finished goods.The customer's allegation of a graft "hole" pre-implant was visually verified via photograph.A review of the photographs indicates a cut/slit in the graft wall.As 100% of grafts manufactured are pressure tested and then visually inspected by two technicians prior to release, it is highly unlikely that a defect of this nature would have passed the inspection release process.As this is a known possible issue, artegraft, inc.Instructions for use include instructions for pressure testing each graft prior to implant.The preparation for implant section states, "artegraft is manometry pressure tested and quality inspected.Before implanting, occlude one end of graft and pressure test with syringe filled with saline solution." a likely possible root cause is that the graft was mistakenly damaged at the customer site during the preimplant preparation steps.Additional follow-up information was requested including current patient status, patient information, and additional details about when and how the issue was discovered.To date, additional requested information has not been provided.To date, no additional complaints were reported from this product batch, 19l318.The complaint issue will continue to be monitored within artegraft, inc.Quality systems, quality assurance trending.Should additional information become available, a follow-up report will be submitted.
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