Spontaneous call from patient reporting 2 cassettes last night gave her the error message of no disposable.This happened on both pumps.She mixed a new cassette and pump has been running fine since 7:30 pm last night.Patient has order arriving tomorrow, does not need any additional supplies at this time.Did the reported product fault occur while in use with a patient? yes did the product issue cause or contribute to patient or clinical injury? no.Is the cassette available to be returned for investigation? yes.Did we [mfr] replace the cassette? yes.Did the patient have additional cassettes they were able to switch to? yes, if yes was the patient able to successfully continue their infusion? yes.Is the infusion life-sustaining? what is the outcome of the event? resolved? ongoing? resolved.Has this incident happened within the past 6 months? yes.Reported to (b)(6) by: patient/caregiver.
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