Catalog Number 07005768190 |
Device Problem
Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/18/2023 |
Event Type
malfunction
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Event Description
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The initial reporter complained of discrepant results for 1 patient sample tested for ldl-cholesterol gen.3 (ldlc3) on a cobas 8000 c 702 module.The initial result was 69.1 mg/dl.This result was reported outside of the laboratory where the patient complained.On (b)(6) 2023 the sample was repeated with a result of 143.3 mg/dl.
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Manufacturer Narrative
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The c702 module serial number was (b)(6).Calibration and qc were acceptable.The field service engineer (fse) performed a system decontamination.The investigation is ongoing.
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Manufacturer Narrative
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Section d, device identification was updated.Relevant fields of sections d and g were updated.The customer complained of discrepant results for an additional patient sample tested for hdlc4: on 19-oct-2023 the initial hdl result was 64.1 mg/dl.The repeat result was 164.7 mg/dl.The ldlc3 reagent lot number was 68806301 with an expiration date of 31-oct-2024.The hdlc4 reagent lot number was 704172 with an expiration date of 31-dec-2024.
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Manufacturer Narrative
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For hdlc4: calibration and qc were acceptable.Based on the calibration and qc data, general reagent issues were excluded.The customer did not provide any additional information related to the instrument.The customer has had no further issues.Based on the information provided, the cause of the event could not be determined.The investigation did not identify a product problem.
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Search Alerts/Recalls
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