Model Number CD001 |
Device Problem
Material Split, Cut or Torn (4008)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The event unit is not being returned to applied medical for evaluation, but lot number is provided.A follow-up report will be provided upon completion of the investigation.
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Event Description
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Procedure performed: not indicated.Event description: complaint 1 of 2: (b)(4).Complaint 2 of 2: (b)(4).Two similar events occurred at the same facility.Related complaints are (b)(4).Nurse reported that 2 retrieval systems broke and they had to use a different product.No patient injury.No response from customer after 3 attempts so expect product to not return.Original email received from customer relations on (b)(6) 2023 contained information between [name] and [name] at [facility] that was not included in complaint's event description."i have a supply that the room reported the bag breaking twice." intervention: used a different product to complete the case patient status: no patient injury.
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Manufacturer Narrative
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The event unit was not returned to applied medical for evaluation.As the event unit was not returned, applied medical is unable to determine if the event unit exhibited any non-conformances that could have contributed to the reported event.In the absence of the event unit, it is difficult to determine if the reported event was caused by a manufacturing non-conformance or circumstantial factors at the time of use.Applied medical has reviewed the details surrounding the event and is unable to determine the exact root cause of the event.
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Event Description
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Procedure performed: not indicated.Event description: complaint 1 of 2: 2023-001339 - mfr 2027111-2023-00670; complaint 2 of 2: 2023-001340 - mfr 2027111-2023-00673.Two similar events occurred at the same facility.Related complaints are 2023-001339 and 2023-001340.Nurse reported that 2 retrieval systems broke and they had to use a different product.No patient injury.No response from customer after 3 attempts so expect product to not return.Original email received from customer relations on 23may2023 contained information between [name] and [name] at [facility] that was not included in complaint's event description."i have a supply that the room reported the bag breaking twice." intervention: used a different product to complete the case.Patient status: no patient injury.
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Search Alerts/Recalls
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