Catalog Number 05168589190 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/22/2023 |
Event Type
malfunction
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Event Description
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The initial reporter received a questionable crep2 (creatinine) result from one patient sample tested on the cobas 8000 c702 module.On (b)(6) 2023: the initial result from the module was 0.13 mg/dl.The first repeat result from the other module was 1.22 mg/dl.The second repeat result from the other module was 1.20 mg/dl.On (b)(6) 2023: the third repeat result from the module was 1.19 mg/dl.
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Manufacturer Narrative
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The serial number of the customer's cobas 8000 c702 module is (b)(6).The investigation is ongoing.
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Manufacturer Narrative
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Medwatch fields d.Device identification and g4 pma / 510k (premarket numbers) were updated.The field service engineer (fse) replaced the tube rinse station and the gear pump.The module was verified to be working within specification again.The investigation reviewed the qc data; the results were within specifications.The investigation excluded a reagent issue.The investigation determined the event was caused by a service maintenance-related issue.After service, no further issues were reported by the customer.The investigation determined the service actions resolved the issue.
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Search Alerts/Recalls
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