Section a2, a4 and a5: per regulation eu (b)(4) (general data protection regulation), patient identifiers were not collected or recorded and therefore are not available.Section d6a: if implanted, give date: not applicable, as lens was removed/replaced during the same procedure.Section d6b: if explanted, give date: not applicable, as lens was removed/replaced during the same procedure.Section e1 - telephone number: (b)(6).Section h3 - other (81): the intraocular lens (iol) was not returned for evaluation.Therefore, a failure analysis of the complaint device could not be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review and possible product return and evaluation, if there is any further relevant information a supplemental medwatch will be filed.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Additional information: section d9 - device available for evaluation? yes.Section d9 - date returned to manufacturer: jan 2, 2024.Section h3 - device evaluated by manufacturer? yes.Device evaluation: the customer provided a photograph for evaluation.Displayed was an implanted lens and damage could be observed to the optic body.The nature of the damage could not be determined from photographic evaluation.The complaint lens was received cut in half with one half missing.The lens was cleaned and presented with no additional issue.No smartload device was received for evaluation.Per the definition of "cosmetic issues" , the complaint issue could not be confirmed.However, the observed issue "lens damaged" is similar to the complaint issue "cosmetic issues" and could not be confirmed to be related to the manufacturing or design process.The complaint issue "cartridge damaged" could not confirmed during product evaluation as no product was received.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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