Section d product information has been updated, as well as g1 manufacturing site and g4.Calibration was last performed on 10-mar-2024.The qc recovery data provided was acceptable.The alarm trace did not contain a conspicuous event.The field service engineer (fse) changed and adjusted the gear pump head, rinsed the cuvettes, unclogged the rinse arm manifold, decontaminated the syringes, and adjusted the pipette and cuvette washes.Based on the calibration and qc data, a general reagent issue could be excluded.The service maintenance actions performed by the fse resolved the issue.No further issues were reported after the service visit.
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