Catalog Number 10825468001 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/26/2024 |
Event Type
malfunction
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Event Description
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The initial reporter stated had issues with their ise control recovery on the cobas pro ise analytical unit.The customer cleaned the dilution vessel and ran the controls again; the controls were acceptable.The customer then noted they received delta check warnings for some patient sample results, so they repeated all samples that initially recovered above the reference range.The affected samples were initially tested in the first rack position, so the samples were repeated by placing water in the first rack position and patient samples in the rest of the positions.The customer provided data for three patient samples that had discrepant na electrode results.The first sample initially resulted in a na value of 147 mmol/l and it repeated as 141 mmol/l.The second sample initially resulted in a na value of 147 mmol/l and it repeated as 141 mmol/l.The third sample initially resulted in a na value of 146 mmol/l and it repeated as 139 mmol/l.The repeat results were deemed correct.
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Manufacturer Narrative
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The serial number of the cobas pro ise analytical unit is (b)(6).The field service engineer could not determine a cause.All valves in the ise flow path were checked and one valve was replaced.The mixing vessel was cleaned and nozzles were replaced.An ise check was performed.The customer ran calibration and controls; the results were within the customer's established ranges.The investigation is ongoing.
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Manufacturer Narrative
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Calibration was acceptable.Of the provided quality control data, one level of sodium control was outside of range on (b)(6) 2024.The customer noted that controls ran successfully prior to the event.The investigation determined the service actions resolved the issue.
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Search Alerts/Recalls
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