In operating room, cryoflex was found to not be working.The operating room staff completed the self check on the unit which was fine.When the hand piece was plugged into the unit, the tip of the probe was not cooling as it should.Two other hand pieces were tried and the sales rep was called.Two issues - the argon tank attached to the cryoflex unit had a gauge/valve that was difficult to open and close the tank.The hand piece where it plugged in to the unit was loose and not sure if the connection was properly engaged.The unit was removed from the room and the sales rep was able to borrow a unit from another hospital, the argon tank was changed and the unit worked and the surgeon was able to complete the procedure.
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