It was reported that there was imprecision for tc, hdl, trg and glu on one analyzer, one lot with one patient.There was no report of adverse event.First test (11:14 am):tc=203, hdl=36, trg=n/a, glu<50, second test (11:25 am):tc=323, hdl>100, trg=85, glu=81.Troubleshooting discussion occurred about the possible causes for unexpected results focusing on proper sampling technique and storage conditions per pi-no deviations noted.
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Investigation conclusion: the case details were reviewed along with the complaint history for the reported issue and no indications of a systemic issue were identified.Batch record review found no relevant non-conformances; the lots met all final release specifications.No deviations were noted regarding technique, storage, or handling based on the information provided.A root cause could not be identified based on the information provided.
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D4: udi information added.Investigation conclusion: the percent bias was outside of ncep guidelines for total error of [?] 8.9% for tc.The percent coefficient of variation (cv) for the analytes were not calculated due to only having 2 results provided.The remaining analyte results could not be analyzed due to the ldx results being outside of measurable range or displaying n/a.For this reason, it was not possible to determine if the other analytes were performing within specifications.The case details were reviewed along with the complaint history for the reported issue and no indications of a systemic issue were identified.Batch record review found no relevant non-conformances; the lots met all final release specifications.No deviations were noted regarding technique, storage, or handling based on the information provided.A root cause could not be identified based on the information provided.
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