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U.S. Department of Health and Human Services

Class 2 Device Recall Tenor

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  Class 2 Device Recall Tenor see related information
Date Initiated by Firm June 10, 2014
Date Posted September 16, 2014
Recall Status1 Terminated 3 on June 20, 2018
Recall Number Z-2652-2014
Recall Event ID 68113
Product Classification Lift, patient, non-ac-powered - Product Code FSA
Product Tenor is a mobile passive lift, intended to be used on horizontal surfaces for lifting and transfer in hospitals, nursing homes or other healthcare facilities. Transfers with the Tenor are made indoors in the patient's room, in communal areas or in a bathroom. Tenor is meant to be used with the patient type who: sits in a wheelchair, has no capability to support themselves at all, cannot stand unsupported and is not able to bear weight (not even partially), is dependent on caregiver in most situations, is a passive resident, might be almost completely bed ridden, is often stiff and has contracted joints, and/or is totally dependent. The Tenor has a safe working load of 320 KG (705 lbs).
Code Information Model Number: KHA1000-US; Serial Numbers: P0111930 , P0112213 , P0112214 , P0117472 , P0121496 , P0123586 , P0125147 , P0127106 , P0127347 , P0127348 , P0128923 , P0128924 , P0129153 , P0129154 , P0129369 , P0129370 , P0131041 , P0131526 , P0131527 , P0131773 , P0131774 , P0133024 , P0134145 , P0134146 , P0136335 , P0137220 , P0138564 , P0139494 , P0139495 , P0139696 , P0144387 , P0148499 , P0149211 , P0149302 , P0149303 , P0162196 , P0164314 , P0165868 , P0165941 , P0166383 , P0166464 , P0167748 , P0170439 , P0172605 , P0172717 , P0179187 , P0179414 , P0180046 , P0180047 , P0180480 , P0180481 , P0180482 , P0180483 , P0183127 , P0183128 , P0183764 , P0183765 , P0183824 , P0184254 , P0186224 , P0186225 , P0187652 , P0187653 , P0188944 , P0189050 , P0189099 , P0189762 , P0192050 , P0192249 , P0208300 , P0209851 , P0210756 , P0210792 , P0210793 , P0211855 , P0211856 , P0211980 , P0211981 , P0212717 , P0217417 , P0218714 , P0220790 , P0221243 , P0221244 , TCMA0405021 , TCMNS0404E154 , TCMNS0404E155 , TCMNS0404U044 , TCMNS0404U045 , TCMNS0408E159 , TCMNS0408E160 , TCMNS0408E161 , TCMNS0409E163 , TCMNS0409G144 , TCMNS0409G145 , TCMNS0409G146 , TCMNS0409G147 , TCMNS0409U046 , TCMNS0409U047 , TCMNS0409U048 , TCMNS0409U049 , TCMNS0409U050 , TCMNS0409U051 , TCMNS0409U052 , TCMNS0409U053 , TCMNS0410G164 , TCMNS0410G165 , TCMNS0410G166 , TCMNS0410G167 , TCMNS0410G168 , TCMNS0410G169 , TCMNS0411E170 , TCMNS0412E228 , TCMNS0412E229 , TCMNS0412G171 , TCMNS0412G172 , TCMNS0412G173 , TCMNS0501G233 , TCMNS0501G234 , TCMNS0501G235 , TCMNS0501U264 , TCMNS0501U265 , TCMNS0501U274 , TCMNS0501U275 , TCMNS0501U276 , TCMNS0502A279 , TCMNS0502E288 , TCMNS0502G266 , TCMNS0502G267 , TCMNS0502G268 , TCMNS0502G269 , TCMNS0502G270 , TCMNS0502G271 , TCMNS0502U320 , TCMNS0502U321 , TCMNS0504U328 , TCMNS0504U329 , TCMNS0504U330 , TCMNS0505E333 , TCMNS0506E350 , TCMNS0507A396 , TCMNS0507A397 , TCMNS0507A398 , TCMNS0508E400 , TCMNS0508E401 , TCMNS0508E402 , TCMNS0508E403 , TCMNS0509U404 , TCMNS0509U405 , TCMNS0510E408 , TCMNS0510U407 , TCMNS0511E410 , TCMNS0511E419 , TCMNS0511E422 , TCMNS0511U409 , TCMNS0511U417 , TCMNS0511U418 , TCMNS0601E454 , TCMNS0602E470 , TCMNS0602E471 , TCMNS0602G472 , TCMNS0602G473 , TCMNS0603U564 , TCMNS0603U565 , TCMNS0603U566 , TCMNS0604G640 , TCMNS0605E641 , TCMNS0606G643 , TCMNS0606G644 , TCMNS0607A664 , TCMNS0607A665 , TCMNS0607A666 , TCMNS0607E658 , TCMNS0607G650 , TCMNS0607G651 , TCMNS0607G656 , TCMNS0607G657 , TCMNS0608E667 , TCMNS0608U669 , TCMNS0608U670 , TCMNS0608U671 , TCMNS0608U699 , TCMNS0608U700 , TCMNS0608U701 , TCMNS0609U702 , TCMNS0609U703 , TCMNS0609U704 , TCMNS0610E736 , TCMNS0610E737 , TCMNS0610E738 , TCMNS0610U708 , TCMNS0610U709 , TCMNS0610U734 , TCMNS0610U735 , TCMNS0612E755 , TCMNS0612U756 , TCMNS0612U757 , TCMNS0701E771 , TCMNS0701E772 , TCMNS0701U774 , TCMNS0703E792 , TCMNS0703E793 , TCMNS0704U824 , TCMNS0704U825 , TCMNS0704U826 , TCMNS0705E828 , TCMNS0705E829 , TCMNS0705G827 , TCMNS0706A868 , TCMNS0706A869 , TCMNS0706G865 , TCMNS0706G866 , TCMNS0706U832 , TCMNS0706U847 , TCMNS0707E888 , TCMNS0707E890 , TCMNS0707E892 , TCMNS0707G889 , TCMNS0707U872 , TCMNS0707U873 , TCMNS0707U891 , TCMNS0708U894 , TCMNS0709U909 , TCMNS0709U910 , TCMNS0709U911 , TCMNS0710E925 , TCMNS0710U940 , TCMNS0710U955 , TCMNS0711E958 , TCMNS0802E020 , TCMNS0802E028 , TCMNS0802E029 , TCMNS0803E056 , TCMNS0803U057 , TCMNS0803U058 , TCMNS0804E072 , TCMNS0804U075 , TCMNS0805A076 , TCMNS0805A077 , TCMNS0805A078 , TCMNS0805A079 , TCMNS0805A080 , TCMNS0805A081 , TCMNS0805A082 , TCMNS0805A083 , TCMNS0805A084 , TCMNS0805A085 , TCMNS0805U093 , TCMNS0805U094 , TCMNS0806G120 , TCMNS0806G121 , TCMNS0806G122 , TCMNS0806G123 , TCMNS0806G124 , TCMNS0807A143 , TCMNS0808E160 , TCMNS0808E163 . TCMNS0808U161 , TCMNS0808U162 , TCMNS0808U165 , TCMNS0808U166 , TCMNS0808U167 , TCMNS0808U168 , TCMNS0809E169 , TCMNS0809E171 , TCMNS0809U170 , TCMNS0810E188 , TCMNS0810E205 , TCMNS0810E206 , TCMNS0810E207 , TCMNS0810E209 , TCMNS0810U190 , TCMNS0810U191 , TCMNS0810U192 , TCMNS0810U193 , TCMNS0811E225 , TCMNS0811E226 , TCMNS0811E227 , TCMNS0811E228 , TCMNS0901E232 , TCMNS0901E271 , TCMNS0901U266 , TCMNS0901U267 , TCMNS0901U268 , TCMNS0901U269 , TCMNS0902G313 , TCMNS0902G314 , TCMNS0902U296 , TCMNS0902U302 , TCMNS0903G318 , TCMNS0903G319 , TCMNS0904E321 , TCMNS0904G322 , TCMNS0904U338 , TCMNS0904U339 , TCMNS0904U367 , TCMNS0904U368 , TCMNS0904U369 , TCMNS0905G372 , TCMNS0905G373 , TCMNS0905G374 , TCMNS0905G375 , TCMNS0905G376 , TCMNS0905G377 , TCMNS0905U370 , TCMNS0905U389 , TCMNS0905U390 , TCMNS0905U391 , TCMNS0905U392 , TCMNS0907U411 , TCMNS0907U412 , TCMNS0907U413 , TCMNS0907U414 , TCMNS0908E441 , TCMNS0908U426 , TCMNS0908U427 , TCMNS0908U428 , TCMNS0908U429 , TCMNS0910U445 , TCMNS0910U446 , TCMNS0910U447 , TCMNS0910U448 , TCMNS0910U449 , TCMNS0910U450 , TCMNS0910U451 , TCMNS0910U452 , TN0911E003 , TN0911E004 , TN0911E005 , TN1002G006 , TN1004U007 , TN1004U008 , TN1005E011 , TN1005U009 , TN1005U010 , TN1006U012 , TN1006U013 , TN1009E016 , TN1009U014 , TN1009U015 , TN1009U017 , TN1010U018 , TN1010U019 , TN1010U020 , TN1010U021 , TN1012E023 , TN1012U022 , TN1102E001 , TN1102E002 , TN1103G003 , TN1103G004 , TN1103G005 , TN1103G006 , TN1103G007 , TN1103G008 , TN1103G009 , TN1104E016 , TN1104E017 , TN1104E018 , TN1104U010 , TN1104U011 , TN1104U012 , TN1104U013 , TN1104U014 , TN1104U015 , TN1105E021 , TN1105U019 , TN1105U020 , TN1106E022 , TN1106E023 , TN1106E024 , TN1106U025 , TN1106U026 , TN1106U027 , TN1106U028 , TN1106U029 , TN1107E030 , TN1107E031 , TN1107E032 , TS0911E001 , TS0911E002 , TS1108A033
Recalling Firm/
Manufacturer		 ARJOHUNTLEIGH POLSKA SP. ZO.O.
UI. KS. WAWRZYNIAKA 2
KOMORNIKI
POZNAN Poland
For Additional Information Contact
800-323-1245 Ext. 57985
Manufacturer Reason
for Recall		 ArjoHuntleigh received reports where the Tenor Lift without Scale (spreader bar) bolt broke during use. There is a remote risk concerning the breakage of the spreader bar bolt connection, part # TEN.018. During use, the bolt is subjected to mechanical forces, which may lead to breakage.
FDA Determined
Cause 2		 Device Design
Action ArjoHuntleigh sent an URGENT - FIELD SAFETY NOTICE letter dated June 10, 2014, to all affected customers. The letter included instructions for direct accounts to: 1) ensure that caregivers and users of the Tenor patient transfer lift referenced above are made aware of the field safety notice; 2) ensure that a copy of the field safety notice is placed in the Tenor Lift Instructions for Use manual for future reference and training; 3) complete and sign the enclosed Customer Response Form and return the form to the ArjoHuntleigh Regulatory Department; 4) and to be advised that an ArjoHuntleigh Service Technician will contact the facility representative listed on the Customer Response Form to schedule service to replace your spreader bar, free of charge. Customers with questions about this recall can contact ArjoHuntleigh at 800-323-1245 x 57985 or via e-mail at AHNA-RA@arjohuntleigh.com.
Quantity in Commerce 382 lifts total worldwide (160 US)
Distribution Worldwide Distribution - USA (nationwide) and Internationally to Australia, Bahrain, Canada, France, Germany, India, Ireland, Israel, Italy, Mexico, Netherlands, New Zealand, Poland, Romania, Saudi Arabia, South Africa, Spain, Sweden, United Kingdom, and Uruguay.
Total Product Life Cycle TPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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