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U.S. Department of Health and Human Services

Class 2 Device Recall McKesson Radiology 12.2 Picture Archive Communication System (PACS)

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 Class 2 Device Recall McKesson Radiology 12.2 Picture Archive Communication System (PACS)see related information
Date Initiated by FirmDecember 02, 2016
Create DateMarch 02, 2017
Recall Status1 Terminated 3 on November 24, 2017
Recall NumberZ-1396-2017
Recall Event ID 76500
510(K)NumberK140909 
Product Classification System, image processing, radiological - Product Code LLZ
ProductMcKesson Radiology 12.2 - Picture Archive Communication System (PACS)
Code Information Model 12.2
FEI Number 3003757840
Recalling Firm/
Manufacturer
Mckesson Medical Imaging
10711 Cambie Rd Suite 130
Richmond Canada
For Additional Information ContactPaul Sumner
404-338-3556
Manufacturer Reason
for Recall
Issue for customers that use an EMR login or legacy web URL login or legacy web URL login for McKesson Radiology PACS that may result in missing images in a newly imported study, and/or study imports that remain in an "in-progress" status.
FDA Determined
Cause 2
Software design
ActionMcKesson sent an Urgent Field Safety Notice on December 2, 2016 to customers with potentially affected software versions. The notice indicated that they were to contact McKesson to install a software update to correct the issue, and that they read and understood the Field Safety Notice.
Quantity in Commerce17
DistributionAK, CA, FL, HI, KY, MD, MI, MS, NH, OH, PA, TN, TX, VT
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 �7.55.
510(K) Database510(K)s with Product Code = LLZ
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