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Class 2 Device Recall HS HiR NEO 900A NIR |
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Date Initiated by Firm |
July 31, 2019 |
Create Date |
September 05, 2019 |
Recall Status1 |
Terminated 3 on April 16, 2020 |
Recall Number |
Z-2484-2019 |
Recall Event ID |
83571 |
Product Classification |
Microscope, surgical - Product Code EPT
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Product |
HS Hi-R NEO 900A NIR Reference # 657 822 Serial # from 101
Product Usage: A wide range of surgical interventions are made possible through the modular construction and the diversity of the equipment and accessories. The operating microscope HS Hi-R NEO 900/HS Hi-R NEO 900A/HS Hi-R NEO 900A NIR and HS ALLEGRA 900/590/90 are designed for use in Ophthalmology and in other disciplines where a vertical line of viewing is required. Due to their high maneuverability, the HS ALLEGRA range of operating microscopes are qualified for further applications, in particular ENT- and reconstructive microsurgery are possible, because their line of sight can be tilted or adjusted horizontally. The HS ALLEGRA 590 is particular because of its multidisciplinary application possibilities.
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Code Information |
The Error only occurs in combination with the following floor stands FS 2-21, FS 2-25, FS 3-45 with the software REF 615 586 in the versions 10.1.xx to 11.3.xx 1. Product: FS 2-21, Reference # 615 510 Serial # 101 to 360, SW-Version: 10.1.xx to 11.3.xx 2. Product: FS 2-21, Reference # 615 510, serial # from 361 3. Product: FS 2-25, Reference # 615 550, Serial # 101 to 376, SW Version: 10.1.xx to 11.3.xx 4. Product: FS 2-25, Reference # 615 550, Serial # from 377 4. Product: FS 3-45, Reference # 615 705, Serial #from 101 |
Recalling Firm/ Manufacturer |
Haag-Streit USA Inc 3535 Kings Mills Rd Mason OH 45040-2303
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For Additional Information Contact |
Jack Cummings 513-398-3937
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Manufacturer Reason for Recall |
software error in the central control unit of the floor stand.
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FDA Determined Cause 2 |
Software Manufacturing/Software Deployment |
Action |
1. Do not perform any other functions at the same time when operation the XY control, such as changes in the light intensity.
2. Perform a software update of the floor stand. you will receive the software version 11.4 through your local representative which will fix the bug.
3. please send us the enclosed response form filled In as soon as possible.
4. If you have passed the products to third parties, please forward a copy of this information and inform the below mentioned contact person.
The software update will be organized through Haag-Streit USA. For questions concerning this procedure, please contact: Brian Gallagher
Phone: (513) 486-1522
Email: fieldsafetynotice@haag-streit-usa .com |
Quantity in Commerce |
1 |
Distribution |
US in the state of OH |
Total Product Life Cycle |
TPLC Device Report
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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