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U.S. Department of Health and Human Services

Class 2 Device Recall Ortho Clinical Diagnostics VITROS 5600 Integrated System Refurbished

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 Class 2 Device Recall Ortho Clinical Diagnostics VITROS 5600 Integrated System Refurbishedsee related information
Date Initiated by FirmMay 20, 2020
Create DateJuly 01, 2020
Recall Status1 Terminated 3 on November 16, 2022
Recall NumberZ-2483-2020
Recall Event ID 85762
510(K)NumberK083173 
Product Classification Analyzer, chemistry (photometric, discrete), for clinical use - Product Code JJE
ProductVITROS 5600 Integrated System - Refurbished Software Versions 3.3.3 and below Product Code: 6802915 Unique Identifier: 10758750007110
Code Information Affected Serial Number: 56001535 56001152 56001641 56001437 56000786 56000255 56001235 56001280 56001724 56001062 56000308 56001347 56001184 56000315 56003277 56001352 56000458 56001570 56000825 56000261 56001182 56000559 56000818 56000747 56001139 56000317 56000513 56000755 56000883 56001334 56001445 56001141 56000756 56000824 56000718 56001021 56000339 56000741 56000727 56001131 56001558 56001530 56001089 56000843 56001264 
FEI Number 1000136573
Recalling Firm/
Manufacturer		 Ortho Clinical Diagnostics
100 Indigo Creek Dr
Rochester NY 14626-5101
For Additional Information ContactSAME
585-453-3000
Manufacturer Reason
for Recall		Modifications to MicroWell Qualitative Assay Parameters Not Retained- may be inadvertently reset to default in certain circumstances
FDA Determined
Cause 2		Under Investigation by firm
ActionOrtho Clinical Diagnostics issued on 20 May 2020, Customer letter (Ref. CL2020-126) sent via FedEx overnight courier and/ or ORTHO PLUS e-Communications and/ or US Postal Service Priority Mail (for PO Boxes only) to all VITROS 3600, 5600 and XT7600 . Letter states reason for recall, health risk, and action to take: In the meantime, manually adding the values in both the serum screen AND the plasma screen (even though the plasma screen appears to be updated already) will prevent the issue by correctly marking the edits to both body fluids with M1. To manually enter these values for Plasma in Options & Configurations: navigate to Plasma, select the assay, select Review/Edit Configuration, edit Qualitative fields to match Serum. If it appears they currently match, retype at least one of the changes, then touch Save. Once the Qualitative Range values have been updated, load an ADD using Retain Configuration. Verify that both Serum and Plasma values match the intended modifications. This indicates that the modifications were marked with a M1 code and will continue to be retained when that option is used during future ADD loads. " A review of previously reported patient results is recommended if you identify an assay modification in which Serum and Plasma do not match. Review Plasma sample results for these assays versus your intended thresholds. Note: if your VITROS System is connected via e-connectivity, the Ortho Care Technical Solutions Center can assist you with obtaining your patient results from the past 90 days. " If you believe this software anomaly has affected sample results in your laboratory, please contact Ortho Care Technical Solutions Center. " Complete the Confirmation of Receipt form Foreign affiliates were informed by email approximately on 20 May 2020 of the issue and instructed to notify their consignees of the issue and required actions until the software mitigation is available. The anomaly will be resolved with software version
Quantity in Commerce130 units (U.S.=57; OUS=73)
DistributionUS Nationwide Distribution Foreign: Country AR AU BR CA CL CN CO DO FR ID IN JP KR MX MY NP PE PH SG TH TT VE VN
Total Product Life CycleTPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database510(K)s with Product Code = JJE
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