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Class 2 Device Recall Kowa VK2s software |
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Date Initiated by Firm |
November 03, 2020 |
Create Date |
December 17, 2020 |
Recall Status1 |
Terminated 3 on December 06, 2022 |
Recall Number |
Z-0636-2021 |
Recall Event ID |
86737 |
510(K)Number |
K190056
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Product Classification |
System, image management, ophthalmic - Product Code NFJ
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Product |
Kowa VK-2s software Version 10.0.4.0, Product code 04987646809500 installed on Kowa nonmyd WX Retinal Cameras - Product Usage: is indicated for acquiring, displaying and storing image data from KOWA s mydriatic and non-mydriatic ophthalmic cameras. |
Code Information |
Serial Numbers: 32168900007, 32168900008, 32168900009, 32168900010, 32168900011, 32168900019, 32168900020, 32168900021, 32168900022, 32168900025, 32168900035, 32168900036, 32168900037, 32168900044, 32168900045, 32169000052, 32169000144, 32169000145, 32169000152, 32169000153, 32169000166, 32169000167, 32169000168 |
Recalling Firm/ Manufacturer |
Kowa Optimed Inc 20001 S Vermont Ave Torrance CA 90502-1326
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For Additional Information Contact |
Benjamin Rhodes 310-327-1913
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Manufacturer Reason for Recall |
It has been determined that the software distributed with the retinal camera may delete patient information. Specifically, if multiple IDs are delated at the same time, their is a potential for all patient information to be deleted. This could result in delay of treatment.
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FDA Determined Cause 2 |
Under Investigation by firm |
Action |
On 11/03/2020 Kowa Company mailed a "Urgent Medical Device Recall letter to all affected consignees. In addition to informing consignees about the recalled software, the firm asked consignees to take the following actions:
1. The service team at Kowa will contact each customer and remove version 10.0.4.0. on all workstations and provide version 10.0.4.100. A CD of version 10.0.4.100 will be mailed to each customer, but the removal and software update will be performed remotely.
Other Information:
2. Complete the Medical Device Acknowledgement and receipt form and fax completed response form to : 310-327-4177 ATTN: Benjamin Rhodes or mail to: Kowa American Corporation, 20001 South Vermont Avenue, Torrance, CA 90502.
3. " For more information, please contact Benjamin Rhodes at brhodes@kowa.com
" For specific information regarding the remote software update, please contact service@kowa.com |
Distribution |
US Nationwide distribution including in the states of NY, WA, TX, CT, MA, ID, IL, MI. |
Total Product Life Cycle |
TPLC Device Report
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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510(K) Database |
510(K)s with Product Code = NFJ and Original Applicant = KOWA Co. Ltd. CHOFU
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