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U.S. Department of Health and Human Services

Class 2 Device Recall Butler Clear Dip

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 Class 2 Device Recall Butler Clear Dipsee related information
Date Initiated by FirmMarch 23, 2021
Create DateApril 09, 2021
Recall Status1 Terminated 3 on August 28, 2023
Recall NumberZ-1382-2021
Recall Event ID 87600
Product Classification Mirror, mouth - Product Code EAX
ProductSUNSTAR Butler Clear Dip, 16 FL OZ, SKU #716PA
Code Information Lot Numbers; 532952, 535180, 536513, 536514, 539487, 551038, 551039 
FEI Number 1413787
Recalling Firm/
Manufacturer
Sunstar Americas, Inc.
301 E Central Rd
Schaumburg IL 60195-1901
For Additional Information ContactCynthia Culmo
847-794-4241
Manufacturer Reason
for Recall
Product may be contaminated with Burkholderia contaminans.
FDA Determined
Cause 2
Process control
ActionSunstar initiated the recall by letter and email on 03/23/2021. The letter requested the consignee check their inventory and isolate affected product, then contact customer service with the results. The firm requested the return of the product. Distributors are asked to notify their customers down to the user level.
Quantity in Commerce19471 bottles
DistributionUS and Taiwan, Thailand, Malaysia, Japan, Hong Kong, Mexico
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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