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U.S. Department of Health and Human Services

Class 2 Device Recall WorkMate Claris v.1.2 Upgrade Kits

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 Class 2 Device Recall WorkMate Claris v.1.2 Upgrade Kitssee related information
Date Initiated by FirmMay 05, 2021
Create DateJune 14, 2021
Recall Status1 Terminated 3 on June 18, 2024
Recall NumberZ-1855-2021
Recall Event ID 87904
510(K)NumberK210392 
Product Classification Computer, diagnostic, programmable - Product Code DQK
ProductWorkMate Claris v.1.2 Upgrade Kits, Model Numbers H800007 and H800012
Code Information None
Recalling Firm/
Manufacturer
Abbott Laboratories Inc. (St Jude Medical)
1 Saint Jude Medical Dr
Saint Paul MN 55117-1789
For Additional Information ContactMr. Justin Paquette
651-756-6293
Manufacturer Reason
for Recall
Due to a software error, the user may lose functionality of the system or the screen may turn black during operation.
FDA Determined
Cause 2
Software Manufacturing/Software Deployment
ActionBeginning on May 5, 2021, consignees will be notified in person by an Abbott field representative. The letter explained the issue and provided recommendations to reduce the risk to the patient.
Quantity in Commerce8 units
DistributionUS Nationwide distribution in the states of MI, KS, MO, TX.
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database510(K)s with Product Code = DQK
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