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U.S. Department of Health and Human Services

Class 2 Device Recall IPS e.max ZirCAD Prime CEREC/inLab, C17 Block

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 Class 2 Device Recall IPS e.max ZirCAD Prime CEREC/inLab, C17 Blocksee related information
Date Initiated by FirmApril 05, 2024
Date PostedApril 30, 2024
Recall Status1 Open3, Classified
Recall NumberZ-1704-2024
Recall Event ID 94401
510(K)NumberK051705 
Product Classification Powder, porcelain - Product Code EIH
ProductIPS e.max ZirCAD CER/in. Prime A1 C17/5 - A zirconium oxide block for the fabrication of fixed, full-contour restorations in anterior and posterior teeth. Article Number: 758437
Code Information UDI-DI: (01)07615208438673 (11)231214 (10)Z067J5 (241)758437; (01)07615208438673 (11)231214 (10)Z067J6 (241)758437; (01)07615208438673 (11)240112 (10)Z06CBD (241)758437; (01)07615208438673 (11)240112 (10)Z06CBF (241)758437 Batch No. Z067J5, Z067J6, Z06CBD, Z06CBF
FEI Number 3012909848
Recalling Firm/
Manufacturer
IVOCLAR VIVADENT AG
BEDERSRASSE
LIECHTSTEIN Germany
Manufacturer Reason
for Recall
Defective blocks may show cracks after sintering If cracks are unnoticed, restorations may fracture in the patient's mouth and require restoration
FDA Determined
Cause 2
Under Investigation by firm
ActionIvokar issued Urgent Use and Safety Notice (03-2024-003-R) Letter to Distributors/End users via Fed'X or Email on 4/05/24. Letter states reason for recall, heath risk and action to take: 1. Identification of the IPS e.max ZirCAD Prime CEREC/inLab, C17 Block batches affected by the recall. 2. Separate the blocks so that they can no longer be used for the fabrication of dental restorations. 3. Contact the Customer Service of the distributor from whom you purchased the affected IPS e.max ZirCAD Prime CEREC/inLab, C17 Blocks to announce the return of the devices. Please note on the delivery bill Recall Ivoclar Vivadent AG (03-2024-003-R) . Your distributor will collect the devices affected by the recall and return them to Ivoclar. 4. In addition, please complete the Customer Reply Form in the attachment and send the completed form to vigilance.li@ivoclar.com. 1. Queries regarding the Risk Minimising Safety Measures described in this Field Safety Notice should be addressed to: Responsible Department at Manufacturer of the Devices: Global Vigilance Email vigilance.li@ivoclar.com Postal Address Ivoclar Vivadent AG Customer Care Global Vigilance Bendererstrasse 2 FL-9494 Schaan Liechtenstein All queries by email will be answered within one working day (24 hours). If you have given the products to a third party, please forward a copy of this information or inform Global Vigilance via vigilance.li@ivoclar.com. 2. Queries regarding replacement for the IPS e.max ZirCAD Prime CEREC/inLab, C17 Block affected by this field safety notice please contact the customer service of your distributor of the Ivoclar Vivadent AG device. We will arrange all refunds with your responsible distributor. Your distributor will check the availability of the replacement material with Ivoclar Partner Support and let you know when the replacement material will be shipped to you.
Quantity in Commerce7445 units
DistributionUS Nationwide distribution.
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
510(K) Database510(K)s with Product Code = EIH
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