| Date Initiated by Firm | July 02, 2024 |
| Date Posted | August 07, 2024 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-2528-2024 |
| Recall Event ID |
94948 |
| 510(K)Number | K221281 |
| Product Classification |
Interventional fluoroscopic x-ray system - Product Code OWB
|
| Product | Multitom Rax -Intended to visualize anatomical structures by converting an x-ray pattern into a visible image
Model Number: 10860700 |
| Code Information |
UDI: N/A
Serial Numbers:
* Multitom Rax systems are licensed for sale in the US but have not been identified as being affected by this recall issue in the United States. However, this system is included in the event affected systems are identified in the future.
|
Recalling Firm/ Manufacturer |
Siemens Medical Solutions USA, Inc 40 Liberty Blvd Malvern PA 19355-1418
|
| For Additional Information Contact | SAME 610-219-4834 |
Manufacturer Reason for Recall | The support arm may unintentionally lower resulting in injury to persons when they are under the
display ceiling/wall suspension when positioning the displays |
FDA Determined Cause 2 | Under Investigation by firm |
| Action | Siemens issued Customer Safety Advisory Notice (CSAN) XP017/24/S to Director of Diagnostic Imaging and/ or Radiology Laboratory on 7/2/24. Letter states reason for recall, health risk and action to take:
Please visually inspect the mounting screw on the ceiling tube (Figure 1) or wall tube (Figure 2) of the display suspension as far as this is possible from the floor.
In case the visual inspection of the mounting screw does not show any abnormalities, you can continue to use
the system. Nevertheless, until the system has been checked by Siemens Healthineers customer service with
the planned field action, we recommend:
- not to swivel the support arm of the display ceiling/wall suspension to the mechanical limit with great force and - to ensure that there is no one under the display ceiling/wall suspension when positioning the displays.
This Customer Safety Advisory Notice (XP017/24/S) is being distributed to all potentially affected customers.
Siemens Healthineers is preparing a field safety corrective action that will be provided with Update XP018/24/S
starting in the third quarter of 2024. The corrective action will involve check and replacement of the attachment
of the support arm for the display ceiling/wall suspension by a service technician in an onsite visit. In instances
where the mounting screw is broken, the support arm will also be replaced with update XP019/24/S. These field
actions will be provided to you free of charge.
Once the corrective actions are available, our customer service team will contact you to schedule an appointment to perform the above safety corrective action(s). Once the updates are available and if you would like to make an earlier appointment, please feel free to contact customer service at 1-800-888-7436.
Please review, understand, and confirm acknowledgement of the information and instructions outlined in this Customer Safety Advisory Notice. Please respond within 14 days of receiving this notification |
| Quantity in Commerce | 0 |
| Distribution | US Nationwide distribution.
|
| Total Product Life Cycle | TPLC Device Report |
|
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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| 510(K) Database | 510(K)s with Product Code = OWB
|