| Date Initiated by Firm | December 03, 2024 |
| Date Posted | January 06, 2025 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-0807-2025 |
| Recall Event ID |
95856 |
| 510(K)Number | K143145 |
| Product Classification |
Electrosurgical, cutting & coagulation & accessories - Product Code GEI
|
| Product | 100V NEPTUNE 3 ROVER JAPANESE (0703-003-000)
120V NEPTUNE S ROVER (0711-001-000)
230V NEPTUNE 3 ROVER ENGLISH (0703-002-000ENG)
230V NEPTUNE 3 ROVER SPANISH (0703-002-000ES) |
| Code Information |
0703 002 000ENG GTIN 07613327382082, Lot Numbers; 2427418723 2427423863
2427418453 2427423873
2427418743 2427419773;
0703 002 000ES GTIN 07613327382068, Lot Numbers: 2427418453;
0703 003 000 GTIN 07613327381948, Lot Numbers: 2427418093 2427418053
2427418073 2427418233
2427418013 2427418723;
0711 001 000 GTIN 07613327576887,
Lot Numbers: 2429720623 2429721033
2429720903 2429721203
2429720973 2429721223
2429721023 2303501403 2323610223
2403600253; |
Recalling Firm/ Manufacturer |
Stryker Corporation 1941 Stryker Way Portage MI 49002-9711
|
| For Additional Information Contact | Brooke Thompson 269-800-1941 |
Manufacturer Reason for Recall | Bolts on the vacuum pump filter housing and the flange plate were not properly tightened, impacting the function of the Neptune rovers. Systems with loose bolts may fail to provide sufficient suction force or loss of suction during a procedure. |
FDA Determined Cause 2 | Under Investigation by firm |
| Action | On December 3, 2024, the firm notified affected consignees via "Urgent Medical Device Field Action" letters dated December 2, 2024. Customers were instructed to locate Neptune S Waste Management Systems and to quarantine affected products at their facility; to contact their Stryker Sales Rep to schedule the replacement of the affected device; to complete Business Reply Form after scheduling replacement and email completed form to instruments.recalls@stryker.com and maintain information internally until all required action have been completed.
Please contact Recall Coordinator at 269-290-0524 or Instruments.recalls@stryker.com with questions or concerns.
An URGENT Medical Device Field Action dated 10/13/25 was sent to customers. The purpose of this notification is to advise you that Stryker Instruments has expanded the scope of impacted lots for the Neptune S Waste Management System recall. Due to a distribution error, your facility may have received a recalled device.
Next Steps:
1. Locate Neptune S Waste Management Systems and quarantine affected products at your facility Reference the catalog and affected serial numbers in the table above to know if your product is impacted.
2. Contact your Stryker Sales Rep. Your rep will help you schedule the repair of your Neptune device.
3. Complete Business Reply Form (BRF)
Once you have scheduled your repair, fill out the attached BRF on page 2. Please email completed form to instruments.recalls@stryker.com.
4. Maintain this notification internally until all required actions have been completed.
Please contact Brooke Thompson at 269-290-0524 or Instruments.Recalls@stryker.com with questions or concerns. |
| Quantity in Commerce | 14 (Expanded to 21 units on 10/9/25) |
| Distribution | US (Domestic) distribution to states of: WA, GA, and IL. OUS (International) distribution to Japan and Netherlands. |
| Total Product Life Cycle | TPLC Device Report |
|
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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| 510(K) Database | 510(K)s with Product Code = GEI
|