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U.S. Department of Health and Human Services

Class 2 Device Recall ADVIA TESTpoint Control

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 Class 2 Device Recall ADVIA TESTpoint Controlsee related information
Date Initiated by FirmJune 04, 2025
Date PostedJuly 03, 2025
Recall Status1 Open3, Classified
Recall NumberZ-2089-2025
Recall Event ID 97037
510(K)NumberK993825 
Product Classification Control, cell counter, normal and abnormal - Product Code JCN
ProductADVIA 120/2120/2120i 3-in-1 TESTpoint Control (ABN2 Control)
Code Information Siemens Material Number 10318905; UDI: 00630414473413, 00630414473413; Lot No. TP253035, TP253045.
FEI Number 2432235
Recalling Firm/
Manufacturer
Siemens Healthcare Diagnostics, Inc.
511 Benedict Ave
Tarrytown NY 10591-5005
For Additional Information ContactCustomer Care Center
1-800-888-7436
Manufacturer Reason
for Recall
Products have the incorrect platelet (PLT) value assignments for the ADVIA 120/2120/2120i Hematology Systems.
FDA Determined
Cause 2
Under Investigation by firm
ActionAn Urgent Medical Device Correction notification dated 6/4/25 was mailed to consignees. This notification provides consignees with calibration instructions given the issue found in affected lots. Additionally, instructions are given on how to proceed with product depending on performance. Consignees are to discontinue use of and discard of the calibrator SETPOINT lots impacted by this recall. Consignee locations are to review the provided notification with their Medical Directors to determine the appropriate course of action. A copy of the recall notification should be retained in laboratory records and shared with users. Consignees are to complete and return the provided Effectiveness Check Form within 30 days of receipt of the recall notification. Consignees with any questions can contact their Siemens Customer Care Center or local Siemens Healthineers technical support representative.
Quantity in Commerce3,266 units
DistributionWorldwide distribution - US Nationwide and the countries of AR, AU, BR, CA, CL, CN, CO, CR, HK, ID, IN, JP, KR, MX, MY, PE, PY, SA, SG, TH, TW, UY, VN, & ZA.
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
510(K) Database510(K)s with Product Code = JCN
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