| Date Initiated by Firm | September 11, 2025 |
| Date Posted | October 10, 2025 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-0132-2026 |
| Recall Event ID |
97597 |
| 510(K)Number | K231826 |
| Product Classification |
Continuous glucose monitor informed insulin dose calculator - Product Code QRX
|
| Product | The failure occurs if a user on the Omnipod 5 iOS application selects and holds down on a manual entry field, to magnify the visual field using the magnifying feature of the iPhone, while simultaneously selecting a single number on the keyboard. |
| Code Information |
Omnipod 5 App Software. UDI: 10385083000459. All software versions 2.X.X
|
| FEI Number |
3014585508
|
Recalling Firm/ Manufacturer |
Insulet Corporation 50 & 100 Nagog Park Acton MA 01720-3440
|
| For Additional Information Contact | Angela Geryak Wiczek 978-600-7451 |
Manufacturer Reason for Recall | The failure occurs if a user on the Omnipod 5 iOS application selects and holds down on a manual entry field, to magnify the visual field using the magnifying feature of the iPhone, while simultaneously selecting a single number on the keyboard. This causes the single digit number to duplicate. This could result in errors in manual entry of digits - examples: bolus entry, I:C ratio, bolus calculator, prior to starting the bolus insulin delivery. Therefore, this may result in over delivery of insulin which may cause hypoglycemia. |
FDA Determined Cause 2 | Software design |
| Action | Insulet notified both healthcare professionals and users on about 09/11/2025 via URGENT: Medical Device Correction letter. Instructions included that an update to the application will be pushed to all devices and should be implemented by users. Users were also requested to confirm receipt and acknowledgement of the notification but selecting the "acknowledgement button" in the email. |
| Quantity in Commerce | 174,013 units |
| Distribution | US Nationwide distribution. |
| Total Product Life Cycle | TPLC Device Report |
|
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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| 510(K) Database | 510(K)s with Product Code = QRX
|