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U.S. Department of Health and Human Services

Class 2 Device Recall Sentinel V11

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 Class 2 Device Recall Sentinel V11see related information
Date Initiated by FirmSeptember 16, 2025
Date PostedOctober 31, 2025
Recall Status1 Open3, Classified
Recall NumberZ-0416-2026
Recall Event ID 97686
510(K)NumberK152881 
Product Classification Computer, diagnostic, programmable - Product Code DQK
ProductBrand Name: Sentinel V11 Product Name: Sentinel V11 Model/Catalog Number: 92810 Software Version: 11.6.0 Product Description: Cardiology Information Management System Component: No The Sentinel Cardiology Information Management System is intended to connect to supported medical devices and analyzers in order to download, store, access and manage cardiovascular information and to manage patient and facility information.
Code Information Catalog Number: 92810 UDI-DI code; (01)10841522125751 Software version: 11.6.0
Recalling Firm/
Manufacturer
Spacelabs Healthcare, Ltd.
Unit B
Foxholes Centre; John Tate Road
Hertford United Kingdom
For Additional Information ContactZachary Orlowski
1-425-3963300
Manufacturer Reason
for Recall
Due to two distinct issues: 1. During patient admission, patient demographic fields may default to those of a previously viewed patient. 2. Systems configured with Resting/Rhythm ECG functionality, under specific navigation conditions, test data intended for one patient may be saved under another patient's record
FDA Determined
Cause 2
Software design
ActionOn 09/15/2025, the firm sent via email an "URGENT MEDICAL DEVICE CORRECTION" Letter to customer informing them of two issues associated with the Sentinel Software Version 11.6.0. The issues are: 1. During patient admission, patient demographic fields may default to those of a previously viewed patient. 2. Systems configured with Resting/Rhythm ECG functionality, under specific navigation conditions, test data intended for one patient may be saved under another patient's record. Customers are instructed to: 1. Print and Post Notification: Please print the related Urgent User Notification (Appendix A) in all location(s) where Sentinel 11.6.0 is used to configure ABP and/or Ambulatory ECG (Holter) devices. 2. Notify all relevant employees within their organization, including satellites, of this recall 3. Confirm the above action has been taken: Go to the QR code below (Appendix B) and confirm that they have read, understood, and posted the user notification at their workstations. 4. Contact Customer Support team at gtsdc@spacelabs.com with any questions regarding this identified issue. A fix for these issues is being developed, and is anticipated to be available by the end of September 2025. A Spacelabs Healthcare representative will notify customers once the fix is available and will work with customers to schedule the software update. Note, rolling back Sentinel 11.6.0 to a previous version is not a valid option.
Quantity in Commerce142
DistributionWorldwide - US Nationwide distribution in the state of MN and the countries of CA, DE, FR, GB, IT, NC.
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
510(K) Database510(K)s with Product Code = DQK
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