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U.S. Department of Health and Human Services

Class 2 Device Recall SoftLase Pro Family of Lasers

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 Class 2 Device Recall SoftLase Pro Family of Laserssee related information
Date Initiated by FirmAugust 08, 2008
Date PostedJanuary 21, 2010
Recall Status1 Terminated 3 on May 25, 2010
Recall NumberZ-0587-2010
Recall Event ID 54153
Product Classification Soft Tissue Dental Laser - Product Code NVK
ProductSoftLase Pro Dental Lasers: Zap SoftLase, SoftLase Pro, OrthoLase, and HygieneLase models, Model numbers ZA-SLP, ZA-ORT, ZA-HYG, G22002SLP, ZA-SOFTLASE2WSII, ZA-SOFTLASER2W, Manufactured by Zap Lasers LLC, Pleasant Hill, CA. Intended use: Dentistry.
Code Information All SoftLase Pro Dental Lasers.
FEI Number 3005212363
Recalling Firm/
Manufacturer		 Zap Lasers LLC
2621 Pleasant Hill Rd Ste B
Pleasant Hill CA 94523-2161
For Additional Information Contact
925-930-6725
Manufacturer Reason
for Recall		The SoftLase Lasers are in need of compliance upgrades due to lack of a remote interlock connector, an emission delay, user guide labels and locations, and calibration procedures and schedule.
FDA Determined
Cause 2		Radiation Control for Health and Safety Act
ActionZap Lasers sent a letter to affectedcustomers stating that their SoftLase diode laser is eligible for a compliance maintenance upgrade. The upgrades will be free of charge and will enhance the safety of the laser. Customers are encouraged to call the firm's customer service line at 888-876-4547 to schedule their RMA number and shipping instructions. The letter also lists the upgrades that are needed.
Quantity in Commerce1375 units
DistributionWorldwide Distribution to 1397 consignees
Total Product Life CycleTPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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