Date Initiated by Firm |
July 03, 2019 |
Create Date |
August 30, 2019 |
Recall Status1 |
Terminated 3 on November 02, 2020 |
Recall Number |
Z-2437-2019 |
Recall Event ID |
83568 |
510(K)Number |
K181594
|
Product Classification |
Tomography, optical coherence - Product Code OBO
|
Product |
SPECTRALIS with HEYEX2 image management system. a non-contact ophthalmic diagnostic imaging device. |
Code Information |
All software versions with HEYEX2 image management system Identification: TFID-3439 |
Recalling Firm/ Manufacturer |
Heidelberg Engineering GmbH Tiergartenstr. 15 Heidelberg Germany
|
Manufacturer Reason for Recall |
Error in the default configuration which could lead to the incorrect display of patient master data.
|
FDA Determined Cause 2 |
Under Investigation by firm |
Action |
Firm sent field safety notice 7/3/2019. Additionally the customer was asked to let a service technician access their software system to configure it in a way that the software error does not lead to further problems.
1. Do not drag-and-drop patient data onto the automatically created worklist partner as described above.
2. Do not execute a query or retrieve data using the automatically created
worklist partner.
3. Always check whether displayed patient master data match the selected
patient. In the event that displayed patient master data do not belong to
the selected patient, do not create any new reports or screen shots of
data for the affected patient. In this case, check already exported
reports of this patient and correct the data manually or discard them if
necessary.
4. A service technician will contact you to correct the configuration. This configuration correction will be performed remotely via a
simple update. At the same time, the technician will also confirm the integrity of
your database, ensuring that it is free of inconsistencies.
If you have any question or concern, please contact FSCA-US@HeidelbergEngineering.com. |
Quantity in Commerce |
29 |
Distribution |
US nationwide distribution |
Total Product Life Cycle |
TPLC Device Report
|
|
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
|
510(K) Database |
510(K)s with Product Code = OBO and Original Applicant = Heidelberg Engineering GmbH
|