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Class 2 Device Recall Cosmedent FlexiCup |
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Date Initiated by Firm |
July 20, 2023 |
Date Posted |
November 02, 2023 |
Recall Status1 |
Open3, Classified |
Recall Number |
Z-0211-2024 |
Recall Event ID |
92812 |
Product Classification |
Cup, prophylaxis - Product Code EHK
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Product |
Cosmedent FlexiCup Composite Finishing & Polishing System, Six Pack, Autoclavable Aluminum Oxide Polishing Instrument, Medium (Blue), REF #403-101, Rx. |
Code Information |
Lot numbers 464948, 465769, 467512, 470596, 477493, 478610, 479776, 482382, 484262, and
484781; UDI-DI D77940310111. |
Recalling Firm/ Manufacturer |
Cosmedent, Inc. 4646 N Ravenswood Ave Chicago IL 60640-4510
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For Additional Information Contact |
Ms. Mary Nowak 773-989-6844
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Manufacturer Reason for Recall |
Reports were received the elastomer cup material is crumbling.
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FDA Determined Cause 2 |
Under Investigation by firm |
Action |
The recalling firm issued letters dated 6/28/2023 via USPS Priority Mail on 7/7/2023 or 7/8/2023. The letter explained the reason for recall and requested the consignee immediately examine their inventory and quarantine the affected product. The consignee was to notify their customers of the recall, as well. A response form was enclosed for return via FAX or email to report the amount of product in the consignee's inventory, that the consignee understands the recall instructions, the amount of product being returned, held for return, or destroyed, and whether any adverse events have been associated with the recalled product.
As a result of letter delivery issues, the firm recontacted customers on 7/13/2023 via email explaining the problem with the delivery and inserting a link into the email containing the recall letter and response form. The firm also knew on that date who did not open the emails and then called them on 7/13&14/2023, but the content of the call was not provided.
On/about 7/21/2023, the firm emailed recall documents to their customers via USPS Priority Mail. |
Quantity in Commerce |
7,400 packs of 6 |
Distribution |
Worldwide distribution - US Nationwide and the countries of Australia, Colombia, Denmark Ecuador, Estonia, Greece, Hungary, Iran, Israel, Japan, Lithuania, Mexico, Netherlands, New Zealand, Paraguay, Philippines, Spain, Sweden, UAE, and United Kingdom. |
Total Product Life Cycle |
TPLC Device Report
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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