| Date Initiated by Firm | April 09, 2025 |
| Date Posted | May 13, 2025 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-1753-2025 |
| Recall Event ID |
96692 |
| Product Classification |
Massager, therapeutic, electric - Product Code ISA
|
| Product | PiezoWave 2 Control Unit, Product Number 100506US, compact myofascial acoustic compression therapy device that enables treatment with piezoelectric shockwaves (Therapeutic massager). |
| Code Information |
UDI-DI: 00814334022863;
Serial Numbers: 5000553232
5000553233
5000553234
5000553235
5000553236
5000553237
5000553238
5000553239
5000553240
5000553241
5000553242
5000553243
5000553244
5000553245
5000553246
5000553247
5000553248
5000553249
5000553250
5000553251
5000553482
5000553483
5000553484
5000553485
5000553486
5000553488
5000553502
5000553503
5000553504
5000553505
5000553506 |
Recalling Firm/ Manufacturer |
Richard Wolf GmbH Pforzheimer Str. 32 Knittlingen Germany
|
| For Additional Information Contact | Michael J McAndrew 847-913-1113 |
Manufacturer Reason for Recall | The high voltage capacitor may fail early in the product life cycle after delivery of surge voltages. When this failure occurs, the capacitor may produce smoke and a burning smell. In extremely rare instances a capacitor may cause a spark or excessive heat when an internal capacitor failure occurs. |
FDA Determined Cause 2 | Nonconforming Material/Component |
| Action | An Urgent Medical Device Recall notification letter dated 4/9/25 was sent to customers.
Instructions to be taken by the distributor:
Please read through both this letter and the attached Response Form.
Please make sure that all users of the device are informed of this Urgent Medical Device Removal letter.
Please follow the steps below:
1. Check your inventory/distribution reports for the device number and serial number(s) listed in the table above.
2. Without delay, remove the affected device from further distribution and/or use.
3. If you have distributed the device to a third party, please notify your customer of the recall and instruct them to remove the affected device from use. If you wish to provide your customers with an separate notification letter, RW GmbH must review and approve the letter prior to sending it to your customers.
4. To verify that you have received this Urgent Medical Device Removal letter, return the enclosed Response Form by 04-25-2025; indicate device serial number you have in your control and send this response form to us via e-mail to FSCA700023919@richard-wolf.com Please complete this form even if you no longer have the device in stock. In doing so, you will be confirming receipt of this Urgent Medical Device Removal letter, and you will not receive any further reminders from Richard Wolf.
5. After we receive your Response Form, Richard Wolf will coordinate with you on providing high voltage PCB with non-defective capacitors as replacements.
6. Provide this letter or your customer notification letter described in Step 2 above to each of your customers
7. Replace PCB, record and send form to RWMIC. Each PCB with the defective capacitors shall be returned to Richard Wolf Medical Instruments Corporation.
8. Complete the Tracking form provided and return the form and PCB with defective capacitors to Richard Wolf Medical Instruments Corporation upon completion of the recall activity.
9. Provide monthly updates to Richard Wolf Medical Instr |
| Quantity in Commerce | 31 units |
| Distribution | US State: GA |
| Total Product Life Cycle | TPLC Device Report |
|
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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