| | Class 2 Device Recall Change Healthcare Cardiology Hemodynamics |  |
| Date Initiated by Firm | May 22, 2025 |
| Date Posted | July 02, 2025 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-2072-2025 |
| Recall Event ID |
97046 |
| 510(K)Number | K230881 |
| Product Classification |
Monitor, physiological, patient (without arrhythmia detection or alarms) - Product Code MWI
|
| Product | Change Healthcare Cardiology Hemodynamics Software |
| Code Information |
Software version: 15.0.1/UDI: (01)17540262100129
|
| FEI Number |
3003757840
|
Recalling Firm/ Manufacturer |
CHANGE HEALTHCARE CANADA COMPANY 10711 Cambie Rd Suite 130 Richmond Canada
|
Manufacturer Reason for Recall | Due to complaints, software update may cause software to unexpectedly shutdown. |
FDA Determined Cause 2 | Software design |
| Action | On May 22, 2025, Change Healthcare issued a "Urgent Field Safety notice" to affected consignees via e-mail. On May June 11, 2025, Change Healthcare sent out an updated notification providing additional information. Change Healthcare asked consignees to take the following actions:
1. Change Healthcare has developed a software update that addresses this issue. Contact Change Healthcare support to schedule its deployment.
2. This notice must be distributed to all personnel within your organization who need to be aware of this notice. Customers should alert other affiliated parties that may be affected by this notice.
3. please maintain awareness of this Urgent Field Safety Notice until the issue has been fully resolved.
4. Please notify our Customer Support department that you have read and understood this field safety notice. |
| Quantity in Commerce | 4 systems |
| Distribution | Worldwide - US Nationwide distribution in the states of AL, AR, CA, FL, KY MO, MS, NE, NH, NJ, PA, TN, TX, WA and the countries of Australia, Canada, Germany, Great Britain, Ireland, Israel, New Zealand. |
| Total Product Life Cycle | TPLC Device Report |
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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| 510(K) Database | 510(K)s with Product Code = MWI
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