| | Class 2 Device Recall Arjo Tenor Lift |  |
| Date Initiated by Firm | March 10, 2026 |
| Date Posted | April 10, 2026 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-1811-2026 |
| Recall Event ID |
98542 |
| Product Classification |
Lift, patient, non-ac-powered - Product Code FSA
|
| Product | Arjo Tenor mobile passive patient lift, Model Numbers KHA1000 US and KHA1010 US |
| Code Information |
UDI-DI: 05055982787758 and 05055982787710
Serial Number: P0911221
P0909831
P0925191
P0907166
P0901255
P0906820
P0925431
P0912820
P0924568
P0910471
P0903999
P0914725
P0909539
P0910797
P0896659
P0911350
P0925190
P0914588
P0904321
P0905040
P0924559
P0913229
P0909537
P0923376
P0923377
P0911222
P0899348
P0909201
P0900805
P0912570
P0903592
P0912571
P0912573
P0914003
P0900806
P0910470
P0907737
P0907738
P0914004
P0908250
P0908429
P0914122
P0916220
P0912343
P0912821
P0924239
P0925203
P0925433
P0903476
P0912342
P0913326
P0904320
P0905039
P0897003
P0915180
P0898734
P0907165
P0907736
P0897841
P0903997
P0925432
P0896658
P0915498
P0914724
P0915163
P0913227
P0914118
P0908428
P0908768
P0914121
P0912572
P0915500
P0909200
P0911602
P0909202
P0912341
P0906821
P0899349
P0905354
P0905355
P0905356
P0905980
P0914726
P0908251
P0916221
P0910795
P0907167
P0907507
P0914589
P0897247
P0914587
P0903591
P0911601
P0903477
P0913228
P0910796
P0908430
P0903998
P0904319
P0904739
P0904740
P0899214
P0923462
P0905041
P0911603
P0907505
P0907506
P0898735
P0901254
P0912822
P0909830
P0910469
P0914586
P0899215
P0900415
P0897002
P0897248
P0914002
P0897842 |
| FEI Number |
3007420694
|
Recalling Firm/ Manufacturer |
ARJOHUNTLEIGH POLSKA Sp. z.o.o. Ul. Ks. Piotra Wawrzyniaka 2 Komorniki Poland
|
Manufacturer Reason for Recall | An internal component of the actuators in a certain production batch may not meet the required mechanical strength. This could result, in the worst case scenario, in a sudden loss of the actuator's ability to hold the load, leading to rapid and uncontrolled downward movement of the lifting arm. |
FDA Determined Cause 2 | Process control |
| Action | An Urgent Medical Device Correction notification letter was sent to customers beginning 3/10/26.
IMPORTANT: To mitigate the risk, all affected Tenor lifts must be removed from use immediately and should not be operated until the corrective action is completed. No additional user checks or temporary measures can reduce the risk. Arjo service personnel will carry out a required free of charge actuator replacement to restore the safe performance of the device.
Solution to the issue:
Arjo will implement a Field Safety Corrective Action consisting of a replacement of the affected actuator (TEN.107) with a fully safe component. This correction will permanently remove the risk and restore the actuator s ability to hold the load, thereby eliminating the identified risk of sudden, uncontrolled downward movement of the lifting arm.
Until the actuator is replaced, the affected Tenor lifts must remain out of service and must not be used for patient handling, as no temporary measures can ensure safe operation. The device does not require destruction or return; it will be corrected on-site through actuator replacement.
Next Steps:
1. Immediately remove all the affected Tenor lifts from service, keep them out of use until the corrective action is completed, and inform all relevant staff within your facility about this Field Safety Notice.
2. Complete and return the Customer Response Form to your local Arjo representative, including details of any affected devices that have been sold or transferred to another facility.
3. Ensure availability of all affected devices for the actuator replacement and designate a facility contact person; Arjo will contact this representative to schedule the corrective action visit.
4. Maintain awareness of this notice until the corrective action has been completed for all affected units.
Please note: if your facility has sold or moved the Tenor Lift please include the new facility s information in the Customer Response Form.
If you have any further |
| Quantity in Commerce | 119 units |
| Distribution | US Nationwide distribution. |
| Total Product Life Cycle | TPLC Device Report |
|
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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