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U.S. Department of Health and Human Services

Class 2 Device Recall Accuray Cyberknife

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 Class 2 Device Recall Accuray Cyberknifesee related information
Date Initiated by FirmJune 16, 2026
Date PostedJuly 01, 2026
Recall Status1 Open3, Classified
Recall NumberZ-2640-2026
Recall Event ID 99075
510(K)NumberK170788 
Product Classification Accelerator, linear, medical - Product Code IYE
ProductCyberknife Treatment Deliver System equipped with the Xchange Robotic Collimator Changer; Linear Accelerator
Code Information All systems prior with software version 11X that utilize the Exchange Table
FEI Number 3003873069
Recalling Firm/
Manufacturer
Accuray Incorporated
1240 Deming Way
Madison WI 53717-1954
For Additional Information Contact
608-824-2800
Manufacturer Reason
for Recall
In certain cases, a collimator may not fully dock, which triggers a system interlock and prevents motion from the operator console. If personnel then enter the treatment room and initiate motion using the in-room control pendant, the collimator may release and fall from the housing.
FDA Determined
Cause 2
Software design
ActionAccuray issued am Urgent Field Safety Notice to it consignees via hand delivered letter on 6/16/2026. The notice explained the issue, potential risk to health and provided the following safety instructions: "This condition may occur during collimator housing drop off or pick up while the collimator housing is positioned over the Xchange table. The system will interlock, stop motion, and display a message at the operator console to contact service. If an interlock occurs: (1) remove the patient from the treatment room before troubleshooting, (2) do not initiate treatment robot motion from the in-room control pendant, and (3) contact Accuray Service to safely release the collimator housing." Accuray is correcting the instruments. For questions, please contact Accuray Customer Support by phone or email, using the Service Request form available at http://www.accuray.com/service-requests.
Quantity in Commerce48 units
DistributionWorldwide distribution - US Nationwide and the countries of China, Colombia, Czech Republic, France, Hong Kong, Japan, Korea, Republic of, Latvia, Mexico, Myanmar, Saudi Arabia, Taiwan, Turkey, Ukraine.
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
510(K) Database510(K)s with Product Code = IYE
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