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U.S. Department of Health and Human Services

Class 2 Device Recall Siemens syngo Imaging XS, versions VA70A and VA70B Client/Server Installations

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  Class 2 Device Recall Siemens syngo Imaging XS, versions VA70A and VA70B Client/Server Installations see related information
Date Initiated by Firm September 19, 2011
Date Posted January 11, 2012
Recall Status1 Terminated 3 on January 24, 2014
Recall Number Z-0515-2012
Recall Event ID 60424
510(K)Number K082430  
Product Classification System, image processing, radiological - Product Code LLZ
Product syngo Imaging XS, versions VA70A and VA70B Client/Server Installations

Radiological image processing system
Code Information Model number 10496279
Recalling Firm/
Siemens Medical Solutions USA, Inc
51 Valley Stream Pkwy
Malvern PA 19355
For Additional Information Contact Anastasia Mason
Manufacturer Reason
for Recall
Unintended behavior when using syngo Imaging XS, versions VA70A and VA70B Client/Serve installations. Loading additional images/series from Patient Browser using the thumbnails can cause an unintended deletion of images/series.
FDA Determined
Cause 2
Software design
Action Siemens Medical Solutions USA, Inc sent a Customer Safety Advisory letter dated August 24, 2011, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. If you detect patient data inconsistenceis in your system caused by this problem, please contact Siemens Service for support. For further questions please call (610) 219-4834.
Quantity in Commerce 12
Distribution Nationwide Distribution including the states of CA, IN, IA, NV, NE, NY, OH, TN and TX.
Total Product Life Cycle TPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database 510(K)s with Product Code = LLZ and Original Applicant = SIEMENS AG, MEDICAL SOLUTIONS