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U.S. Department of Health and Human Services

Class 2 Device Recall Sanofi Aventis Diamigo iPhone App

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 Class 2 Device Recall Sanofi Aventis Diamigo iPhone Appsee related information
Date Initiated by FirmSeptember 21, 2012
Date PostedDecember 22, 2012
Recall Status1 Terminated 3 on July 22, 2015
Recall NumberZ-0609-2013
Recall Event ID 63803
ProductDiamigo i-Phone App The Diamigo app was intended for use as an educational tool in the management of diabetes.
Code Information n/a
Recalling Firm/
Manufacturer
sanofi-aventis US, Inc.
Route 202-206
Bridgewater NJ 08807
For Additional Information ContactMr. WIlliam Inderlied
908-981-5276
Manufacturer Reason
for Recall
Diamigo, a software application, was released through the i-Phone Global Store which inadvertently allowed global access to the application as opposed to the original intended restriction of access to Brazil.
FDA Determined
Cause 2
No Marketing Application
ActionApple sent a message ("push notification") on September 21, 2012 to its customers. The message describes the product, problem and actions to be taken. The customers were instructed not to use the app to calculate insulin does and should delete if from their device(s). If you have additional questions about the app or this message, contact Sanofi's offices in your country. If you are in the U.S. contact Sanofi US Medical Information at 1-800-633-1610, for Brazil please contact 0800 703 0080.
Quantity in Commerce1600 downloads (140 US; 1460 Foreign)
DistributionWorldwide distribution.

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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