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U.S. Department of Health and Human Services

Class 2 Device Recall Syngo.plaza

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 Class 2 Device Recall Syngo.plazasee related information
Date Initiated by FirmDecember 22, 2015
Date PostedFebruary 23, 2016
Recall Status1 Terminated 3 on September 05, 2017
Recall NumberZ-0862-2016
Recall Event ID 73041
510(K)NumberK093612 K132532 
Product Classification System, image processing, radiological - Product Code LLZ
ProductSyngo Plaza Picture archiving and communication system. Software only. PACS intended to display, process, read, report, communicate, distribute, store and archive digital medical images. Stores and archives within DICOM structured reports. Integrates hospital/radiology information systems.
Code Information Device model numbers: 10863171, 10863172, 10863173
Recalling Firm/
Manufacturer
Siemens Medical Solutions USA, Inc
40 Liberty Blvd
Malvern PA 19355-1418
For Additional Information ContactAnastasia Sokolova
610-448-6478
Manufacturer Reason
for Recall
Siemens is releasing an updated software version to address several software issues including RGB images will show "?" since calculation of HU is not possible; save as option enabled; changes in access for loading studies; breast region is now properly fitted to segment boundary when clicking fit breast to screen.
FDA Determined
Cause 2
Software design
ActionSiemens sent a Voluntary Correction and Removal Action letter dated December 30, 2015. The letter identified the product, the problem, and the action to be taken by the customer. Customers were notified that a software update VB10A_HF01/06 is being released simulataneously to eliminate the issue. Customers with questions were instructed to call 1-888-826-9702.
Quantity in Commerce68
DistributionNationwide Distribution including AL CA CT FL IN KS LA MA MD MI MN MO MS NE NY OH OR PA TX WA WI
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database510(K)s with Product Code = LLZ
510(K)s with Product Code = LLZ
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