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U.S. Department of Health and Human Services

Class 2 Device Recall Merge Hemo Software Versions: 9.10, 9.20.0, 9.20.2, 9.30.0, 9.40.0, 9.40.1, 9.40.2 with Windows 7 OS

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 Class 2 Device Recall Merge Hemo Software Versions: 9.10, 9.20.0, 9.20.2, 9.30.0, 9.40.0, 9.40.1, 9.40.2 with Windows 7 OSsee related information
Date Initiated by FirmApril 30, 2014
Create DateNovember 28, 2016
Recall Status1 Terminated 3 on December 23, 2019
Recall NumberZ-0665-2017
Recall Event ID 75564
510(K)NumberK082421 
Product Classification Computer, diagnostic, programmable - Product Code DQK
ProductMerge Hemo software. Merge Hemo monitors, measures, and records physiologic data from a human patient undergoing a cardiac catheterization procedure. The Monitoring System is for the monitoring of vital parameters including ECG, SpO2, invasive blood pressure, temperature, NIBP and CO2, and for the evaluation of resting ECG, arrhythmias, ST-segments and cardiac output. Some systems are built and designed to measure End Tidal CO2. The system is intended for use in hospital cardiac catheterization laboratories
Code Information Versions 9.10, 9.20.0, 9.20.2, 9.30.0, 9.40.0, 9.40.1, and 9.40.2 with Windows 7 Operating System
Recalling Firm/
Manufacturer		 Merge Healthcare, Inc.
900 Walnut Ridge Dr
Hartland WI 53029-8347
For Additional Information ContactMerge Service and Support
877-741-5369
Manufacturer Reason
for Recall		The application may crash during the cath lab procedure.
FDA Determined
Cause 2		Software design
ActionMerge sent an Important Alert letter to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers with questions were instructed to contact Merge Support at 866-261-5761 or support@merge.com. For questions regarding this recall call 877-741-5369.
Quantity in Commerce192 sites potentially have the affected software
DistributionNationwide Distribution
Total Product Life CycleTPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database510(K)s with Product Code = DQK
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