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U.S. Department of Health and Human Services

Class 2 Device Recall SOMATOM Confidence

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  Class 2 Device Recall SOMATOM Confidence see related information
Date Initiated by Firm July 03, 2019
Create Date August 14, 2019
Recall Status1 Open3, Classified
Recall Number Z-2272-2019
Recall Event ID 83377
510(K)Number K162302  
Product Classification System, x-ray, tomography, computed - Product Code JAK
Product SOMATOM Confidence, Model Number 10590100 - Product Usage: Computed tomography systems intended to generate and process cross-sectional images of patients by computer reconstruction of x-ray transmission data. The images delivered by the system can be used by a trained physician as an aid in diagnosis. The images delivered by the system can be used by trained staff as an aid in diagnosis, treatment preparation and radiation therapy planning. These CT systems can be used for low dose lunch cancer screening in high risk populations (as defined by professional medical societies).
Code Information Serial Numbers: 100172 100091 100112 100143 100158 100191 100107 100157 100137 100190 100092 100129 100136 100189 100156 100117 100097 100099 100174 100073 100016 100182 100146 100170 100175 100090 100160 100087 100025 100165 100147 100046 100140 100085 
Recalling Firm/
Manufacturer		 Siemens Medical Solutions USA, Inc
40 Liberty Blvd
Malvern PA 19355-1418
For Additional Information Contact
610-219-4834
Manufacturer Reason
for Recall		 Potential for four safety-related software issues impacting systems utilizing syngo.CT software version VB10A which may result in a scan abort.
FDA Determined
Cause 2		 Software design
Action Siemens has initiated a Customer Safety Advisory Notice (CSAN) to all affected customers via CT035/19/S. Customers with valid email addresses were emailed a copy of the CSAN on 07/03/2019 via Adobe Mega Sign. The CSAN were distributed to the remaining customers without a valid email address via certified mail on 07/12/2019. Additionally, a solution to eliminate the root cause of this problem (application of software update VB20) will be distributed to all affected customers free of charge. Following the corrective action, the cause is eliminated and a recurrence of the fault is prevented.
Distribution US Nationwide distribution.
Total Product Life Cycle TPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
510(K) Database 510(K)s with Product Code = JAK and Original Applicant = SIEMENS MEDICAL SOLUTIONS USA, INC.
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