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Class 2 Device Recall cobas infinity central lab / cobas infinity core license |
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Date Initiated by Firm |
October 08, 2019 |
Create Date |
January 30, 2020 |
Recall Status1 |
Terminated 3 on October 15, 2020 |
Recall Number |
Z-0922-2020 |
Recall Event ID |
84128 |
Product Classification |
Calculator/data processing module, for clinical use - Product Code JQP
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Product |
Cobas infinity central lab / cobas infinity core license-a Calculator/Data Processing Module, For Clinical Use Material Number: 07154003001 |
Code Information |
Cobas infinity software version 2.4.1 through 2.5.4 |
Recalling Firm/ Manufacturer |
Roche Diagnostics Operations, Inc. 9115 Hague Rd Indianapolis IN 46256-1025
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For Additional Information Contact |
Roche Customer Support Center 800-428-2336
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Manufacturer Reason for Recall |
Cobasinfinity laboratory solution Version 2.4.1 through Version 2.5.4 Using a CommServer Driver - Incorrect Alarm Mapping
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FDA Determined Cause 2 |
Software design |
Action |
Roche issued Urgent Medical Device Correction TP-00791 mailed via UPS Ground (receipt required) on 10/8/2019. The letter identifies the problem, health risk and action to take: Complete the attached fax form (TP-00792) and fax or email it according to the instructions on the form.
" File this Urgent Medical Device Correction (UMDC) for future reference
Roche will resolve this issue in a future software update. In the next couple of weeks, a Roche Representative will be contacting you to adjust alarm code mapping as needed per your specific configuration.
Contact the Roche Support Network Customer Support Center 24 hours a day, seven days a week at 1-800-526-2272 if you have questions. The UMDC
will also post to the diagnostics.roche.com website |
Quantity in Commerce |
20 |
Distribution |
US Nationwide in the states of AL, CA, GA, IA, IL, KY, MI, MO, MT, NJ, NY, OR, TN |
Total Product Life Cycle |
TPLC Device Report
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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