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U.S. Department of Health and Human Services

Class 2 Device Recall Heel Snuggler

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  Class 2 Device Recall Heel Snuggler see related information
Date Initiated by Firm November 29, 2021
Date Posted January 19, 2022
Recall Status1 Open3, Classified
Recall Number Z-0507-2022
Recall Event ID 89163
510(K)Number K040044  
Product Classification Infant heel warmer (chemical heat pack) - Product Code MPO
Product Heel Snuggler, Reference # 989805603411 99047
Code Information All units are impacted
Recalling Firm/
Manufacturer		 Philips North America Llc
222 Jacobs St
Cambridge MA 02141-2289
Manufacturer Reason
for Recall		 After the device was cleared by the FDA, Philips made changes to the labeling that do not fall within the existing FDA clearance. These devices with the modified labeling cannot be distributed or sold without new 510(k) clearance.
FDA Determined
Cause 2		 No Marketing Application
Action URGENT Medical Device Recall notification letters dated November 2021 were sent to customers. The actions that should be taken by the customer / user to prevent risks to patients or users 1. Identify all Infant Heel Warmers and Heel Snugglers in your possession. 2. Destroy all Infant Heel Warmers and Heel Snugglers, regardless if they are expired or not. 3. Please complete the Urgent Medical Device Recall Response Form online by using the URL provided on the form. 4. Identify and source an alternative device to meet your needs. Philips will no longer offer the Infant Heel Warmers and Heel Snugglers. 5. Share this communication with your staff and other impacted departments and organizations. If you need any further information concerning this issue, please email HeelWarmers@Philips.com (preferred communication path} or contact+ 1-629-215-7280 Monday through Friday, 8AM - 3PM Central Standard Time. If you email Hee1Warmers@Philips.com, you will receive an email response with the link to submit your Recall Acknowledgement form online, as well as a response to your inquiry.
Quantity in Commerce 2,509,100 units (Updated to 2,515,200 as of 2/15/22)
Distribution US Nationwide and Canada.
Total Product Life Cycle TPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
510(K) Database 510(K)s with Product Code = MPO and Original Applicant = RESPIRONICS, INC.
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