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U.S. Department of Health and Human Services

Class 2 Device Recall RefleXion X1 System

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 Class 2 Device Recall RefleXion X1 Systemsee related information
Date Initiated by FirmNovember 24, 2021
Create DateJanuary 10, 2022
Recall Status1 Terminated 3 on July 08, 2024
Recall NumberZ-0470-2022
Recall Event ID 89212
510(K)NumberK190978 
Product Classification Accelerator, linear, medical - Product Code IYE
ProductRefleXion Medical Radiotherapy System - System Label: "*** refleXion REF RXM1000 ***" Physics Guide/Treatment Delivery User Manual/Treatment Planning User Manual: "RefleXion X1 Model: RXM1000"
Code Information Model: RXM1000 Serial Numbers/UDI Codes: X11001 / (01)00860003983805(11)210125(21)X11001 X11002 / (01)00860003983805(11)210324(21)X11002 X11003 / (01)00860003983805(11)210524(21)X11003
Recalling Firm/
Manufacturer
Reflexion Medical, Inc.
25881 Industrial Blvd
Hayward CA 94545-2991
For Additional Information ContactJohn Fiducia
650-263-8888
Manufacturer Reason
for Recall
Due to dose discrepancy when delivering a plan to a patient in a Non-HFS (Head First Supine) orientation specifically in Feet First Supine (FFS).
FDA Determined
Cause 2
Software design
ActionOn 11/24/2021 and 12/02/2021, the firm emailed customers to inform them of an ongoing investigation a potential dose discrepancy while treating patients in an orientation other than Head First Supine (HFS), i.e., Feet First Supine (FFS) and Head First Prone (HFP) and Feet First Prone (FFP). On 12/22/2021, the firm sent an "Urgent Safety Notification" letter to customers informing them that the Recalling Firm has confirmed that a dose discrepancy exists for patients treated in any orientation other than Head First Supine (HFS). Customers are instructed, until the updated software is install at their institution, the Recalling Firm recommends using only the HFS orientation when treating patients on the affected systems. It is estimated that a software updated to address the issue will be installed at all sites by mid to late January 2022. For questions, contact the Senior Director of Technical Support at 650-263-8888 or email support@reflexion.com
Quantity in Commerce3 devices
DistributionU.S. Nationwide distribution in the states of CA and TX
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database510(K)s with Product Code = IYE
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