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U.S. Department of Health and Human Services

Class 2 Device Recall Solea

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 Class 2 Device Recall Soleasee related information
Date Initiated by FirmSeptember 01, 2023
Date PostedNovember 17, 2023
Recall Status1 Open3, Classified
Recall NumberZ-0324-2024
Recall Event ID 93203
510(K)NumberK221761 
Product Classification Laser, dental, soft tissue - Product Code NVK
ProductSolea Models 2.0 and 3.0 Laser Surgical Instrument, Foot Pedal assembly SUB-00434 with foot pedal CUS-00226 Rev. K reworked
Code Information Solea Model 3.0: UDI-DI: 00850634007018; Serial Numbers: 0310516, 0310517, 0310518, 0310519, 0310520, 0310521, 0310522, 0310523, 0310524, 0310525, 0310526, 0310527, 0310528, 0310529, 0310530, 0310531, 0310532, 0310533, 0310534, 0310535, 0310536, 0310537, 0310538, 0310539, 0310540, 0310541, 0310542, 0310543, 0310317, 0310321, 0310322, 0300730; Solea Model 2.0: UDI-DI: 00850634007001; Serial Numbers: 0200822, 0200807, 0200810, 0200625, CDS2-U33W-1B-DE-15, 0200819, 0200401
Recalling Firm/
Manufacturer
Convergent Dental
140 Kendrick St Bldg C3
Needham MA 02494-2739
For Additional Information ContactCustomer Support
508-500-5670
Manufacturer Reason
for Recall
It has been found that potential unintended laser activation can occur without foot pedal depression.
FDA Determined
Cause 2
Under Investigation by firm
ActionAn URGENT: MEDICAL DEVICE RECALL notification letter dated 9/1/23 was sent to customers. Please discontinue use of this product until your replacement foot pedal arrives. A replacement foot pedal (part number CUS-00226 Rev Q) will be shipped to the address that we have on file for your office and should arrive no later than September 6, 2023. Your shipment tracking number is [Insert]. A return shipping label will be included in the package. Please send back your original foot pedal for inspection and monitored disposal. Connecting the replacement foot pedal will resolve this issue with no further action required. The part number and sub part number can be found at the bottom of your Solea foot pedal as shown in the attached photo. If the part number, sub-part number, and revision number do not match the recalled product, please call me directly at 617-480-3213. Convergent Dental is committed to product quality as well as patient and user safety. If you have any questions about this recall, please contact our Customer Support line at 508-500-5670. An Acknowledgement and Receipt Form is attached. Please complete the form and return it to Convergent Dental. An amended URGENT: MEDICAL DEVICE RECALL was sent to customers on 9/5/23. Protective eyewear must be worn by everyone who is in the operating environment while the laser is turned on (Armed State). Periodically inspect protective eyewear (laser safety glasses) for pitting and cracking. Please be warned that failure to follow these measures may lead to ocular damage.
Quantity in Commerce39 units
DistributionWorldwide - US Nationwide distribution in the states of AK, AL, CA, CT, FL, KY, ME, MI, MO, MT, NC, OH, OR, PA, TN, TX, UT, VA, WA, WI and the country of Canada.
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
510(K) Database510(K)s with Product Code = NVK
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