Date Initiated by Firm | December 15, 2023 |
Date Posted | February 09, 2024 |
Recall Status1 |
Open3, Classified |
Recall Number | Z-1072-2024 |
Recall Event ID |
93773 |
510(K)Number | K212837 |
Product Classification |
System, x-ray, fluoroscopic, image-intensified - Product Code JAA
|
Product | ProxiDiagnost N90- A Multi-functional general Radiography and Fluoroscopy (R/F) system
Ref:
(1)706100
(2)706110 |
Code Information |
UDI:
(1) 00884838085619
(2) 00884838103221
Serial Numbers US:
(1)
10001064
10001065
10001066
10001067
10001068
10001069
10001070
10001072
10001073
10001074
10001075
10001076
10001077
10001078
10001079
10001084
10001085
10001086
10001087
10001088
10001089
10001090
10001091
10001092
10001093
10001096
10001098
10001099
10001100
10001101
10001102
10001104
10001105
10001107
10001108
10001109
10001110
10001111
10001112
10001113
10001114
10001116
10001117
10001120
10001121
10001125
10001128
10001129
10001130
10001132
10001135
10001136
10001137
10001138
10001139
10001140
10001141
10001142
10001143
10001144
10001145
10001149
10001150
10001152
10001153
10001157
10001158
10001159
10001160
10001161
1000116
(2)
20000026
20000061
20000062
20000068
20000078
20000079
20000086
SN10001002
SN10001003
SN10001004
SN18000002
SN18000006
SN18000013
SN18000018
SN18000024
SN19000007
SN19000017
Serial Numbers OUS:
Serial Number
10000042
SN10001000
SN10001006
10001055
10001071
10001082
10001083
10001094
10001095
10001103
10001106
10001118
10001119
10001123
10001133
10001134
10001155
|
Recalling Firm/ Manufacturer |
Philips North America 222 Jacobs St Cambridge MA 02141-2296
|
For Additional Information Contact | Customer Care Solution Center 800-722-9377 |
Manufacturer Reason for Recall | Issue 1: Mixed Images: The Radio Fluoroscopy (RF) viewer may also display a previous patients radiography (RAD) images when starting the next patient scan while the previous patient image export is still processing. If the issue occurs, there is a potential for incorrect patient data to be displayed in the image.
Issue 2: Detector Access point: Security vulnerability specific to the Wireless Portable Detector configuration items in Philips Support Connect (PSC). Due to this vulnerability it is possible, with physical access to the system and knowledge of specific settings, to modify and export data to removable media (example: USB) |
FDA Determined Cause 2 | Software design |
Action | Philips issued URGENT Medical Device Correction ProxiDiagnost N90 1.1 and ProxiDiagnost Upgrade on 12/15/2024. Letter states reason for recall, health risk and action to take:
For Issues 1 and 2:
" To avoid previous patient data from being represented as current patient data, ensure all images
have been exported from the previous RAD exam before starting a new examination.
" Correct images will be square shape and wrong images can be recognized by a different patient
anatomy and rectangular shape. If you identify a wrong image, flag the incorrect
images and only export not flagged images for the current examination to PACS (See figure. Refer to Appendix A for specific details regarding the other issue descriptions and advice on actions to be taken.
" Customers can continue using affected systems in accordance with the intended use.
" Circulate this notice to all users of this device so that they are aware of the issue.
Please complete and return the attached response form to Philips promptly and no later
than 30 days from receipt. Completing this form confirms receipt of the URGENT Medical
Device Correction Notice, understanding of the issue, and required actions to be taken.
A Field Service Engineer (FSE) will contact you to schedule a time to visit your site and install the
software upgrade to resolve the issues (Reference FCO70600110). Philips plans to start implementing the solution in Q2 2024.
The software upgrade will also include software enhancements to improve clinical experience.
If you need any further information or support concerning this issue, please contact your local Philips representative: For North America, contact the Customer Care Solutions Center (1-800-722-9377).
|
Quantity in Commerce | 137 units |
Distribution | Nationwide
Foreign:
Australia
Germany
India
Italy
Malaysia
Panama
Thailand
|
Total Product Life Cycle | TPLC Device Report |
|
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
|
510(K) Database | 510(K)s with Product Code = JAA
|