| | Class 2 Device Recall DxC 500 AU Clinical Chemistry Analyzer |  |
| Date Initiated by Firm | March 17, 2025 |
| Date Posted | April 25, 2025 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-1672-2025 |
| Recall Event ID |
96483 |
| 510(K)Number | K220977 |
| Product Classification |
Analyzer, chemistry (photometric, discrete), for clinical use - Product Code JJE
|
| Product | DxC 500 AU Clinical Chemistry Analyzer, Catalog Numbers/UDI codes:
C63519 / 14987666545058
C63520 / 14987666545065
Software versions: V1.3, V1.4, V1.4.1, V1.4.2, V1.4.3
The Beckman Coulter DxC 500 AU Clinical Chemistry Analyzer is an automated chemistry analyzer that measures analytes in samples, in combination with appropriate reagents, calibrators, quality control (QC) material and other accessories. This system is for in vitro diagnostic use only. |
| Code Information |
Catalog Number: C63519
UDI-DI code: 14987666545058
Serial Numbers:
U.S.
2024090170
O.U.S.
2024060094
2024070114
2024090174
2024070118
Catalog Number: C63520
UDI-DI code: 14987666545065
Serial Numbers:
U.S.
2023060005
2023070009
2023070010
2023090015
2023090016
2023100019
2023100020
2023110022
2024010033
2024010035
2024010036
2024010037
2024010038
2024020041
2024020042
2024020043
2024020045
2024020046
2024020047
2024030049
2024030051
2024030052
2024030053
2024040056
2024040059
2024050064
2024050070
2024050072
2024060075
2024060088
2024060096
2024060101
2024060103
2024060104
2024060106
2024070109
2024070110
2024070111
2024070116
2024070128
2024070129
2024070130
2024070131
2024070132
2024080138
2024080139
2024080142
2024080145
2024080157
2024080159
2024090177
2024090179
2024090183
2024090190
2024090192
2024090194
2024090195
2024090197
2024100205
2024100207
2024100209
2024100212
2024100215
2024100226
2024100228
2024100230
2025010248
O.U.S.
2023080012
2023110023
2024010024
2024010025
2024010027
2024010028
2024010029
2024010030
2024010031
2024010032
2024010034
2024030055
2024040060
2024040062
2024040063
2024050066
2024050068
2024050074
2024060077
2024060082
2024060085
2024060099
2024060102
2024060107
2024070108
2024070113
2024070115
2024070119
2024070120
2024070121
2024070123
2024070124
2024070125
2024070126
2024070127
2024070134
2024070136
2024080141
2024080144
2024080146
2024080148
2024080149
2024080150
2024080152
2024080153
2024080155
2024080161
2024090163
2024090165
2024090167
2024090172
2024090176
2024090181
2024090185
2024090188
2024090199
2024100201
2024100214
2024100217
2024100219
2024100222
2024100224
2025010246
2025010250
|
| FEI Number |
2050012
|
Recalling Firm/ Manufacturer |
Beckman Coulter Inc. 250 S Kraemer Blvd Brea CA 92821-6232
|
| For Additional Information Contact | Jennifer Chau 952-448-4848 |
Manufacturer Reason for Recall | The reason for the recall is incorrect sample barcode identification and processing errors that result in the reporting of erroneous and delayed results. |
FDA Determined Cause 2 | Under Investigation by firm |
| Action | On 03/17/2025, the firm sent an "URGENT MEDICAL DEVICE RECALL" Letter via email and postal mail to customers informing them that it was determined that the DxC 500 AU Clinical Chemistry Analyzer might assign a test result to an incorrect sample ID under the following workflow conditions. If after loading a barcoded sample tube (Sample A) analyzes are not completed or remain "in pending", and operator attempts to analyze a second sample tube (Sample B) in the same positions, the analyzer will complete and report the pending tests associated with Sample A. No results will be reported for Sample B.
Customers are instructed to:
. Beckman Coulter recommends reviewing your laboratory workflow, sample labeling/label integrity and positioning to determine impact and sharing this with your laboratory and/or Medical Director.
. For current software version is V1.3, V1.4, V1.4.1, or V1.4.2 customers, contact your Beckman Coulter service representative at your earliest convenience to upgrade to software V1.4.3. To check the software version, follow the instructions in the Viewing Analyzer Version Information topic in the IFU.
. The latest available system software (software V1.4.3) provides improved sample event information and real time reporting, identifying the specific location of the sample with tests that are not completed. This software will help in the management of this issue.
. Follow the attached appendix A Job Aid, which will prevent the operator workflow described in the ISSUE section. The Job Aid will outline how to use the sample list to manage the samples which have not completed.
. There is no requirement to reverify applications, for example, precision studies.
. Beckman Coulter recommends posting this Recall Letter on or near the affected systems until the corrections have been made.
any questions, contact Customer Support Center:
. From website: http://www.beckmancoulter.com
. Troubleshooting Hotline: (800) 854-3633 |
| Quantity in Commerce | 136 systems (U.S. 68 and O.U.S. 68) |
| Distribution | Worldwide - U.S. Nationwide distribution including in the states of AL, CA, CO, GA, ID, IL, IN, LA, MA, MI,MN, MS, MT, NC, NM, NV, NY, OK, OR, PA, PR, SC, TN, TX, WA, and WI. The countries of Australia, Belgium, Bosnia and Herzegovina, Canada, Chile, Croatia, Egypt, Ethiopia, France, Georgia, Germany, Ghana, India, Italy, Korea, Lebanon, Libya, Malaysia, Netherlands, North Macedonia, Oman, Paraguay, Philippines, Poland, Puerto Rico, Qatar, Saudi Arabia, Seychelles, Slovakia, South Africa, Spain, Switzerland, and Tunisia. |
| Total Product Life Cycle | TPLC Device Report |
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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| 510(K) Database | 510(K)s with Product Code = JJE
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