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U.S. Department of Health and Human Services

Class 2 Device Recall Contour

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 Class 2 Device Recall Contoursee related information
Date Initiated by FirmJuly 12, 2024
Date PostedMay 09, 2025
Recall Status1 Open3, Classified
Recall NumberZ-1744-2025
Recall Event ID 96551
510(K)NumberK150986 
Product Classification Weights, eyelid, implantable - Product Code NCB
ProductBrand Name: Contour Product Name: Contour Gold Eyelid Weight Model/Catalog Number: LL3010 Product Description: Contour Gold Eyelid Weight, 1.0 gm MedDev Contour and ThinProfile Eyelid Weight Implants are designed for the gravity-assisted treatment of protracted permanent lagophthalmos, usually resulting from facial paralysis.
Code Information Model No LL3010; UDI code: 010081314202038217260727107227 Lot Number: 7227
FEI Number 2921577
Recalling Firm/
Manufacturer
Meddev Corp
730 N Pastoria Ave
Sunnyvale CA 94085-3522
For Additional Information ContactCatherine Leong
+1-408-7309702
Manufacturer Reason
for Recall
Due to mislabeling of products
FDA Determined
Cause 2
Process control
ActionOn 07/12/2024, the firm sent a customer notification letter via first class mail to inform customers that the labels on the Contour Gold Eyelid Implants LL3010/Lot # 7227 potentially do not match the weight; the implants labeled LL3010 (1.0 gm) may contain LL3012 (1.2 gm). Customers are instructed to check their inventory for any/all of the affected products and to contact MedDev Corporation to request for an RGA number in or return affected products and receive replacement products. For questions/concerns contact Quality Compliance Specialist at 1-800-543-2789 or email catherine@meddev-corp.com An updated "URGENT: MEDICAL DEVICE RECALL" Letter was distributed to customers on 04/17/2025. Updated Customer Letter is informing customer that the potential product mix-up may include an additional product and lot number (Model Number LL3012 and Lot Number 7228)
Quantity in Commerce34 weights
DistributionU.S. Nationwide distribution in the states of CA, CO, CT, FL, IA, IL, MA, ME, MI, NE, NY, OH, OK, OR, SC, TX, and WV.
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
510(K) Database510(K)s with Product Code = NCB
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