| | Class 2 Device Recall Contour |  |
| Date Initiated by Firm | July 12, 2024 |
| Date Posted | May 09, 2025 |
| Recall Status1 |
Open3, Classified |
| Recall Number | Z-1745-2025 |
| Recall Event ID |
96551 |
| 510(K)Number | K150986 |
| Product Classification |
Weights, eyelid, implantable - Product Code NCB
|
| Product | Brand Name: Contour
Product Name: Contour Gold Eyelid Weight
Model/Catalog Number: LL3012
Product Description: Contour Gold Eyelid Weight, 1.2 gm
MedDev Contour and ThinProfile Eyelid Weight Implants are designed for the gravity-assisted treatment of protracted permanent lagophthalmos, usually resulting from facial paralysis. |
| Code Information |
Model No LL3012;
UDI code: 010081314202039917260727107228
Lot Number: 7228 |
| FEI Number |
2921577
|
Recalling Firm/ Manufacturer |
Meddev Corp 730 N Pastoria Ave Sunnyvale CA 94085-3522
|
| For Additional Information Contact | Catherine Leong +1-408-7309702 |
Manufacturer Reason for Recall | Due to mislabeling of products |
FDA Determined Cause 2 | Process control |
| Action | On 07/12/2024, the firm sent a customer notification letter via first class mail to inform customers that the labels on the Contour Gold Eyelid Implants LL3010/Lot # 7227 potentially do not match the weight; the implants labeled LL3010 (1.0 gm) may contain LL3012 (1.2 gm).
Customers are instructed to check their inventory for any/all of the affected products and to contact MedDev Corporation to request for an RGA number in or return affected products and receive replacement products.
For questions/concerns contact Quality Compliance Specialist at 1-800-543-2789 or email catherine@meddev-corp.com
An updated "URGENT: MEDICAL DEVICE RECALL" Letter was distributed to customers on 04/17/2025. Updated Customer Letter is informing customer that the potential product mix-up may include an additional product and lot number (Model Number LL3012 and Lot Number 7228) |
| Quantity in Commerce | 34 weights |
| Distribution | U.S. Nationwide distribution in the states of CA, CO, CT, FL, IA, IL, MA, ME, MI, NE, NY, OH, OK, OR, SC, TX, and WV. |
| Total Product Life Cycle | TPLC Device Report |
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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| 510(K) Database | 510(K)s with Product Code = NCB
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